Sr Product Manager

Fiserv•Sunnyvale, NY

8d•Onsite

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sr Product Manager What does a successful Senior Product Manager do at Fiserv? As a Senior Product Manager at Fiserv, you will be responsible for enhancing the end-to-end merchant experience to deliver innovative card products that seamlessly integrate into the Clover and Fiserv merchant ecosystem. The Financial Services team is responsible for improving merchant’s financial health: We create integrated branded credit card and payment solutions and build tools to help merchants manage their cashflow. You will be responsible for bringing integrated products to market, including coordinating with marketing and sales to drive adoption and customer success a roadmap with clear requirements, prioritizing enhancements, and delivering quality updates to reshape the end-to-end merchant experience on Clover.

Requirements

8 + years of work experience in Product Management roles working with Engineers, Design, and Product Marketing preferably in B2B SaaS or e-commerce, or branded credit card or commercial card space
Bachelor’s degree or higher in related field or equivalent work experience
Experience bringing integrated products to market, including coordinating with marketing and sales to drive adoption and customer success
Proven track record of delivering successful card payment products or features and third-party integrations
Experience across Web, Android, and iOS products
Significant experience in managing the product development lifecycle and working in an agile environment
Proven track record of using data to influence requirements, design and implementation
Strong understanding of APIs, webhooks, and their documentation
Ability to work closely with engineering teams to scope and deliver technical solutions
Experience collaborating with external partners, including negotiating priorities, aligning on roadmaps, and driving successful outcomes that drive revenue
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Has a track record as an outstanding problem-solver and strategic thinker
Is a passionate self-starter, decisive and able to move with speed to implement ideas
Demonstrates an ability to be extremely organized, with the ability to manage multiple complex projects at once
Experience launching and scaling branded credit card or commercial card products

Responsibilities

Be responsible for enhancing the end-to-end merchant experience for SMB Financial merchant experience products across multiple platforms (device, web and mobile) to drive deeper engagement throughout the merchant lifecycle
Drive product development life cycle from concept, design, testing, and production deployment, and product commercialization, including all improvements of road map and statement of direction development.
Conduct market research and competitive product analysis; gather and analyze user feedback; and measure and track the performance
Create a narrative that can clearly articulate the problem statement, hypothesis, and expected outcomes, against key metrics, for your product area
Partner with Design, Engineering, Product Marketing, Merchant solutions and Data Science to scope and execute on enhancements and integrations for key initiatives for both near and long term horizon projects
Partner with Product Marketing and Customer Support to execute go-to-market strategy for key initiatives