Sr. Product Manager
About The Position
At Zelis, we Get Stuff Done. So, let’s get to it! Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview As a Senior Product Manager at Zelis, you’ll own meaningful product initiatives from start to finish. You’ll identify important customer problems, shape solutions with design and engineering, and drive those solutions through development and launch. You’ll work directly with our VP of Product in a small, senior product team where product managers are responsible for both strategy and execution. Senior Product Manager Build the operating system for healthcare reimbursement Healthcare providers lose billions of dollars every year to reimbursement errors, payer complexity, and broken revenue cycle workflows. Zelis helps healthcare teams identify, understand, and resolve those problems. As a Senior Product Manager at Zelis, you’ll own meaningful product initiatives from start to finish. You’ll identify important customer problems, shape solutions with design and engineering, and drive those solutions through development and launch. You’ll work directly with our VP of Product in a small, senior product team where product managers are responsible for both strategy and execution. This is a role for someone who enjoys deep problem solving, customer discovery, and building products that materially improve how people work.
Requirements
- 5+ years of product management experience
- Experience shipping B2B SaaS products
- Strong customer discovery and product thinking skills
- Experience leading complex initiatives from concept to launch
- Healthcare experience is helpful but not required.
- Candidates who require visa sponsorship now or in the future cannot be considered.
Nice To Haves
- You’ll likely enjoy this role if you: Like talking to customers and understanding messy real-world problems Prefer small teams with high ownership Want to influence product strategy, not just manage a backlog Want to build AI into user-facing features, as well as use AI for your personal work Enjoy working closely with designers and engineers to shape solutions
Responsibilities
- Decide what Zelis should build
- Identify high-impact problems across healthcare reimbursement workflows
- Synthesize insights from customer conversations, product data, and industry dynamics
- Help shape Zelis' product roadmap and long-term strategy
- Lead deep product discovery
- Interview healthcare operators to understand complex operational problems
- Identify patterns across customer feedback and feature requests
- Define the problems that matter most to solve and solutions that customers will use and love
- Turn insights into products
- Define clear use cases and product requirements
- Work closely with design to prototype and test solutions with customers
- Collaborate with engineering to ensure solutions are technically feasible
- Drive initiatives end-to-end
- Partner with engineering throughout development
- Ensure new features deliver meaningful outcomes for customers
- Collaborate with marketing, sales, and customer success on go-to-market motion
Benefits
- We foster a hybrid and remote friendly culture
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
