Sr Product Manager, Delivery Speed, Canada Delivery Speed and Experience

Amazon • Seattle, WA

2d

About The Position

At Amazon, we are working to be the most customer-centric company on earth. For
millions of customers worldwide, the Amazon name is synonymous with delivery –
and the Canada Delivery Speed and Experience (DSE) team provides Canadian
customers with innovative ways to get what they want and when they need it,
enabling the choices they make on every order, every day. We combine customer
impact with retail invention, solving huge technical challenges along the way.

As a Sr Product Manager for team Canada, you will have an opportunity to work
with one of Amazon’s fastest growing marketplaces and help improve the delivery
experience for our Canadian customers. You will be responsible for shaping the
future of our delivery experience and help Amazon meet our delivery promises
seamlessly.

As a Product Leader, you will use a combination of leadership skills, thought
clarity, analytical skills, cross-functional partnership, business model
analysis, and strategic thinking to innovate on behalf of our customers. You
thrive on working with cutting-edge technology and have a strong understanding
of retail supply chain. You also have a proven track record of owning and
delivering world-class experiences that raise-the-bar from an innovation,
usability, and design perspective. Lastly, you deliver results in an ambiguous,
fast-paced, dynamic business environment and are highly comfortable exercising
fantastic judgment across a spectrum of highly diverse problems.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience as a product manager or owner
• Experience owning technology products

Nice To Haves

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Responsibilities

• Drive the vision and requirements for a new strategic initiative, building the product or feature from the ground up
• Convert complex data into actionable insights to propel program growth and ensure scalability
• Lead high-visibility projects focused on enhancing end-to-end delivery experiences
• Collaborate cross-functionally with Operations, Technology, Business Analytics, Design, and other Amazon teams
• Optimize customer experience across Amazon platforms and apps
• Partner with Operations teams to implement on-the-ground improvements
• Develop and refine pricing structures
• Design and execute A/B tests to validate improvements

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level