Sr. Product Manager - CRM (Part-time)

Snap • Santa Monica, CA

12d • Hybrid

About The Position

Snap Inc. is a technology company focused on improving communication and daily life through its camera-centric products. The company operates Snapchat, Bitmoji, and other digital services. The Engineering teams at Snap build technically sophisticated products used by hundreds of millions of users globally. They are committed to their values, moving fast with precision, and prioritizing privacy. This role is for a part-time Senior Product Manager, CRM.

Requirements

• Deep working knowledge of Salesforce and connected tools, including capabilities, limitations, integrations, and data flows.
• Technically fluent enough to evaluate trade-offs with engineering; coding is not required.
• Skilled at prioritizing across competing stakeholders and operating autonomously on a part-time schedule.
• Bachelor's degree or equivalent practical experience.
• 8+ years of product management experience, including 3+ years owning CRM, sales, or support tooling products.
• Demonstrated experience managing the end-to-end product lifecycle for Salesforce-based solutions with measurable business impact.
• Excellent communication skills, with experience influencing cross-functional stakeholders and senior business leaders.

Nice To Haves

• Experience in advertising technology or a globally operating consumer tech company.
• Hands-on experience shipping AI or LLM-driven automation into CRM, sales, or support workflows.
• Salesforce Administrator or Platform App Builder certification, or equivalent configuration experience.
• Familiarity with SOX controls and privacy/security review processes for CRM systems.

Responsibilities

• Own the product vision, roadmap, and priorities for Snap's Salesforce platform and connected tools across Sales, Small & Medium Customers, Business Operations, and Support.
• Partner with end users, business owners, and engineering to translate workflows and pain points into clear requirements and acceptance criteria, and lead UAT and business sign-off.
• Define an AI-forward direction for CRM, applying agentic workflows with human-in-the-loop oversight and the right privacy and security guardrails.
• Own business-impact metrics (adoption, productivity, data quality) and drive launch readiness, training, and post-launch measurement.

Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages that let you share in Snap’s long-term success (equity in the form of RSUs)

What This Job Offers

• Job Type: Part-time
• Career Level: Senior
• Education Level: Associate degree