Sr. Product Manager - Compliance Document

Avalara•Durham, NC

8d•Hybrid

About The Position

In this role, you will own and advance the product roadmap for Avalara Exemption Certificate Management (ECM), our next-generation platform that automates the creation, collection, validation, and renewal of tax exemption documents for thousands of businesses across the U.S. and beyond. You will work at the intersection of customer compliance needs and cutting-edge AI capabilities. You'll benefit from deep integration across Avalara's full compliance ecosystem, giving your roadmap decisions outsized reach and impact.

Requirements

Demonstrated experience as a Product Manager shipping SaaS or B2B software products end-to-end, from discovery through launch.
Ability to independently define a product roadmap, prioritize a backlog, and communicate trade-offs to engineering and executive stakeholders without heavy guidance.
Experience translating complex customer or regulatory requirements into clear, actionable product specs and user stories.
Track record of working cross-functionally with engineering, sales, marketing, and customer success to deliver and position product changes.
Comfort presenting product strategy and results to senior leadership and external customers.
Experience using AI and AI-related technologies, ready to thrive here.
Apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
Grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Nice To Haves

Experience with compliance, document management, tax technology, or another regulated SaaS domain is a strong advantage.

Responsibilities

Define requirements, prioritize the ECM backlog, and partner with engineering to ship features that help customers reduce audit risk and manage exemption certificates at scale.
Regularly engage with customers, sales, and our Managed Services team to surface compliance gaps and translate them into actionable product improvements, including AI-powered validation workflows and campaign management tools.
Use Jira and Confluence to manage your roadmap and communicate progress.
Collaborate with Product Marketing to support go-to-market launches across ECM's Essentials, Pro, and Premium tiers.