Sr. Product Manager, Community

Amazon•Culver City, CA

About The Position

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. The Community team builds products that allow creators to build and grow communities on Twitch. Our products span across creator and viewer journeys. As a Senior Product Manager for Notifications, you will own the notifications platform and drive strategy to improve both existing and new notification experiences. Your work will focus on building a scalable, reliable notifications infrastructure while optimizing notification content and delivery to strengthen the connection between streamers and viewers. You will identify opportunities to drive viewer engagement and retention through timely, relevant notifications that help viewers discover content and stay connected to their favorite creators. You will define and execute a product strategy based on customer needs, balancing platform reliability and performance with user experience, while driving agile innovation in notification systems and personalization. Our team is based in San Francisco, CA but you can work from San Francisco, CA; New York, NY; Irvine, CA; Los Angeles, CA or Seattle, WA.

Requirements

5+ years of product management experience
2+ years working directly with notifications solutions
Strong analytical skills, ability to understand data trends, insights, and experiments, but also when to drive through product intuition
Strong written and verbal communication skills with a talent for precise articulations of customer problems
History of shipping products through experimentation, analyzing insights and measuring impact

Nice To Haves

Bachelor’s or Master’s degree in computer science or a related field
Familiarity with streaming and Twitch's ecosystem
Experience working with GTM teams to bring a new product to market
Knows how to write basic SQL and how to use experimentation/analytic tools

Responsibilities

Get down into the weeds and find tactical ways of improving one of Twitch’s top growth levers, using experimentation, intuition and any tool at our disposal.
Think 2-3 years from now and build a strategic plan for key growth initiatives including how the notifications platform should evolve from the current product feature set.
Be hands-on in execution collaborating closely with applied scientists, data science, engineering, and design.
Navigate the ambiguity and complexity of executing on both your short and long term plans.
Be the voice of both viewers and streamers in the evolution of our notifications products working with product teams across Twitch to optimize the end user experience.