Sr. Product Manager - Bot Management

Thales•Austin, MA
•Remote

About The Position

Thales is seeking a Senior Product Manager to lead the strategy and roadmap for its Bot Management solutions. The role focuses on developing detection capabilities that distinguish legitimate users, malicious automation, and desired AI agents. It requires strong technical product judgment, customer empathy, and the ability to drive execution across complex systems. The position is based in the United States Eastern or Central time zone and is remote, with collaboration across international time zones, particularly Europe and the Western Hemisphere. The Product Manager will define and execute the bot management roadmap, gather customer and market feedback, guide product architecture and platform decisions, and coordinate complex initiatives across platform, detection, infrastructure, engineering, sales, and marketing teams. The role also includes improving reporting and configuration experiences, monitoring competitors and technology trends, and ensuring consistent product efficacy and experience across products and customer environments. Applicants must be legally authorized to work in the United States at the time of hire. The position is not eligible for visa sponsorship. Travel to the US/Canada and Europe is required two to four times per year. A post-offer background check is required.

Requirements

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • 7+ years of product management experience with deep expertise in cybersecurity.
  • Thorough familiarity with application security (AppSec) concepts.
  • Track record of building effective cross-functional relationships, specifically with engineering teams.
  • Experience working directly with customers on security feature requirements and feedback.
  • Demonstrated success managing multiple major, concurrent projects.
  • Proven ability to take a product from concept to launch and scale it to a significant user base.
  • Ability to learn and master new technologies quickly.
  • Comfort working remotely across international time zones, primarily Europe and the Western Hemisphere.
  • Must be legally authorized to work in the United States for any employer at the time of hire; visa sponsorship is not available.

Responsibilities

  • Define the roadmap and drive execution for Bot Management solutions in alignment with customer needs and the evolving market landscape.
  • Collaborate across engineering, sales, and marketing to develop and bring cybersecurity solutions to market.
  • Engage with global customers to gather feedback, identify market opportunities, analyze competition, and anticipate trends.
  • Design intuitive reporting and configuration experiences that simplify security operations with actionable, data-driven insights.
  • Translate customer requirements into product architecture changes in collaboration with engineering teams.
  • Drive architectural decisions that balance detection accuracy, performance, scalability, and customer usability.
  • Own and execute the long-term platform strategy for bot management, ensuring unified efficacy and experience across products and customer environments.
  • Coordinate priorities and dependencies across platform, detection, and infrastructure teams to deliver large-scale initiatives.
  • Understand the competitive landscape and monitor industry technology advancements and trends.

Benefits

  • Elective health, dental, and vision coverage.
  • FSA/HSA options.
  • Voluntary Life and AD&D, Whole Group Life with LTC, Critical Illness, Hospital Indemnity, and Accident Insurance.
  • Legal Plan, Identity Theft coverage, and Pet Insurance.
  • Retirement Savings Plan after 30 days of employment, with company contribution and match and no vesting period.
  • Company-paid holidays and Paid Time Off.
  • Company-provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program.
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