Sr. Product Manager, AI Products

Hi Marley • Boston, MA

2d • Hybrid

About The Position

As part of Hi Marley’s New Initiatives product team, the Sr. Product Manager, AI Products will identify opportunities for AI to improve communication between insurance carriers and policyholders while protecting important human interactions. This is a build role focused on shaping new products rather than inheriting an existing roadmap. The role takes AI products from idea through market launch and supports their growth and long-term success, with work affecting how people experience insurance.

The position is based in a flexible, hybrid work environment. Employees are expected to work from the Boston office on Mondays, Tuesdays, and Thursdays. Recurring meetings typically take place between 9:30 a.m. and 4:30 p.m. Hi Marley describes its culture as open, caring, curious, accountable, and supportive, and is committed to an inclusive workplace.

Requirements

• At least 6 years of product management experience in B2B or B2B2C SaaS, including bringing new products to market and scaling them after launch.
• Hands-on experience building generative AI products; conversational AI agents are especially relevant.
• Stay current on developments in AI.
• Strong product judgment, including setting strategy, leading through ambiguity, iterating quickly based on customer feedback and data, and clearly explaining tradeoffs.
• Ability to work from the Boston office 3 days per week.

Nice To Haves

• Insurance or insurtech experience.

Responsibilities

• Bring new AI-powered products from concept to market and own the success metrics that support scaling and inform pricing.
• Work directly with insurance carrier teams to understand current communication practices, test AI-driven solutions, and shape long-term product strategy.
• Build trust into AI interactions for both policyholders and carrier teams.
• Lead products from early engineering through launch, aligning Design, Engineering, Customer Success, Support, Sales, and Marketing around adoption.

Benefits

• Equity grants for all employees.
• 401(k) with a 4% employer match.
• Medical, dental, vision, disability, and life insurance for employees working 30 or more hours per week.
• Monthly wellness stipend.
• Annual professional development stipend.
• Paid parental leave.
• Flexible Time Off.
• Wind-down Week, an annual year-end company shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed