Sr. Product Development Manager, Professional Education

American Heart Association • Dallas, TX

1d • $74,600 - $99,500 • Remote

About The Position

The American Heart Association has an excellent opportunity for a Sr. Product Development Manager, Professional Education in our Healthcare Business Solutions (HBS) department! This position can be home-based. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X , and at heart.jobs .

Requirements

• Bachelor’s degree or equivalent work experience
• Five (5) years of relevant experience
• Validated skills and direct participation in the development of scientific, technical, or medical content, including experience working with subject matter experts and a formal review process
• Experience leading program/product development projects
• Experience developing eLearning and other digital products that meet accessibility requirements.
• Validated ability to deliver complex eLearning modules on schedule
• Project management experience
• Instructional design experience
• High level of detail orientation, without losing sight of the broader vision
• Ability to make a timely decision while considering multiple factors and opinions

Nice To Haves

• Healthcare background preferred; required for candidates who will work with advanced healthcare content
• Ability to travel up to 20% local and overnight stay

Responsibilities

• Leading the development of content for the HBS department, learning programs, and products.
• Actively collaborating with cross-functional project teams and engaging with subject matter experts, organizations, and developers from around the world.
• Providing direction for the design and development, revision, fiscal management, and quality standards for assigned content and products by (1) working with a project manager to develop project plans, proposals, and procedures; (2) leading the development and production from start to finish; (3) collaborating with American Heart Association staff, volunteers and paid resources; (4) maintaining fiscal oversight and adherence to established budgets; and (5) ongoing evaluation and revisions for the life of the product.
• Collaborating with the Project Manager, Program Manager, and Marketing to define project scope, establish product requirements, draft contracts, and design the development plan.
• Developing an understanding of the intended audience, science, instructional strategy, and modes of delivery for assigned products.
• Learning about current user needs and product issues.
• Demonstrating an understanding of the reasoning behind key policies, practices, and procedures and applies such to content as appropriate.
• Leading project teams in the evaluation, curation, and/or creation of content and product assets that are relevant, valid, and accurate to an industry or topic for a given portfolio of products. Inclusive of the development of multimedia deliverables and assets (e.g., videos, e-learning modules, simulation scenarios, books/e-books, apps, websites, etc.) for assigned programs and products.
• Ensuring content and deliverables meet the identified learning objectives, course description, and instructional strategy, and does not compromise the fidelity of the core learning.
• Ensuring content does not compromise the integrity, intent, or the fidelity of the Association Guidelines for CPR and ECC, ASA Guidelines, ACC/American Heart Association Guidelines, or the core science (applicable science).
• Leading validation of products through beta and pilot tests, coordinates reviews and the collection of feedback, facilitates determination and implementation of changes, and confirms accurate implementation of edits or changes.
• Managing testing of prototypes throughout development.
• Coordinating and collaborating with Science & Medicine Advisors, Subject Matter Experts, foreign scientific authority, and the project team to achieve approval and signoff of content and product.
• Reviewing and triaging issues and potential errors or recommendations for the content or product received from the field.
• Working with technical staff to troubleshoot problems reported by users.
• Ensuring project team adherence to a general product development process and established timelines used across the department and develops sub-processes for project-specific tasks as needed.
• Proactively collaborating across project teams to ensure products efficacy and consistently forms productive and collaborative partnerships with team members and stakeholders at all levels.
• Effectively using informal authority to direct, influence, and motivate others.
• Soliciting and acting on feedback to improve relationships and mission impact.
• Liaising with and fostering relationships with applicable and related science committees and external agencies / organizations.

Benefits

• medical, dental, vision, disability, and life insurance
• robust retirement program that includes an employer match and automatic contribution
• employee assistance program
• employee wellness program
• telemedicine, and medical consultation
• Paid Time Off (PTO) at a minimum of 16 days per year for new employees
• 12 paid holidays off each year, which includes several days off at the end of the year
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior