Sr. Product Designer, AWS Billing
About The Position
The Senior Product Designer will shape how AWS customers and AI agents understand, forecast, and control cloud spending. The role focuses on designing trustworthy agentic experiences for AWS Billing, including how agents act on customers’ behalf, explain their decisions, preserve customer control, and make actions transparent and reversible. The designer will establish patterns for other teams and create coherent experiences across conversational, agent-driven, and console interfaces. The designer will work as an embedded partner with product, engineering, and data science, contributing from problem framing through launch and post-launch iteration. The work serves customers ranging from developers and FinOps practitioners to CFOs and channel partners, and involves complex, data-dense workflows as well as financial and compliance considerations. The role also includes shaping team standards, mentoring designers, and writing and presenting strategy narratives to senior leadership. AWS Billing is a design group within the larger AWS Design organization. The team works with product, engineering, and data science to make spending transparent and controllable, moving quickly while maintaining a high craft standard.
Requirements
- 7+ years of design experience.
- An online portfolio or work samples on the resume demonstrating end-to-end, user-centered design solutions and patterns across desktop and mobile devices.
- Experience using AI tools in a design workflow, such as AI-assisted prototyping, code generation, or research synthesis.
- Experience designing complex, data-dense workflows and information architecture.
Nice To Haves
- Experience designing AI-powered or agentic experiences, including delegation, trust, and human-in-the-loop patterns.
- Experience prototyping in code using AI coding tools.
- Experience translating qualitative and quantitative insights into design decisions with measurable outcomes.
- Experience designing billing, payments, finance, or FinOps products.
- Experience designing across conversational and traditional console interfaces.
- Experience writing narrative documents that drive product decisions.
Responsibilities
- Frame ambiguous problems and establish clarity when requirements, customer needs, and feasibility are undefined.
- Define how AI agents act on customers’ behalf, including autonomous actions, human approvals, and ways for customers to regain control.
- Design trust patterns that communicate an agent’s confidence, reasoning, and attribution.
- Design human-in-the-loop, approval, and undo patterns for actions that affect spending.
- Create coherent experiences across conversational, agent-driven, and console interfaces.
- Lead design from problem framing through launch and use data signals to improve shipped experiences.
- Partner with data science, legal, and policy early as co-designers on AI features with financial or compliance complexity.
- Establish design patterns and standards for the team and mentor other designers.
- Write narratives and strategy documents to move decisions forward and present them to senior leadership.
Benefits
- Sign-on payments and restricted stock units (RSUs).
- Health insurance, including medical, dental, vision, prescription, Basic Life and AD&D insurance, and optional supplemental life plans.
- Employee Assistance Program (EAP), mental health support, and a medical advice line.
- Flexible Spending Accounts.
- Adoption and surrogacy reimbursement coverage.
- 401(k) matching.
- Paid time off.
- Parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
