Sr. Product Designer, AWS Billing
About The Position
The Senior Product Designer will shape how AWS customers and AI agents work together to understand, forecast, and control cloud spending. The role focuses on building trustworthy agentic experiences for AWS Billing, including defining what agents can do autonomously, when people must approve actions, how agents explain their decisions, and how customers can regain control or undo actions. The designer will establish patterns used by other teams and create experiences for customers ranging from developers and FinOps practitioners to CFOs and channel partners. The designer partners with product, engineering, and data science from problem framing through launch and post-launch iteration. The work includes designing across conversational, agent-driven, and console interfaces; using data to improve shipped experiences; partnering with legal and policy on complex AI features; mentoring designers; and communicating strategy through narratives and presentations to senior leadership.
Requirements
- At least 7 years of design experience.
- An online portfolio or work samples on the resume demonstrating end-to-end, user-centered design solutions and patterns across desktop and mobile devices.
- Experience using AI tools in a design workflow, such as AI-assisted prototyping, code generation, or research synthesis.
- Experience designing complex, data-dense workflows and information architecture.
Nice To Haves
- Experience designing AI-powered or agentic experiences, including delegation, trust, and human-in-the-loop patterns.
- Experience prototyping in code using AI coding tools.
- Experience turning qualitative and quantitative insights into design decisions with measurable outcomes.
- Experience designing billing, payments, finance, or FinOps products.
- Experience designing across conversational and traditional console interfaces.
- Experience writing narrative documents that drive product decisions.
Responsibilities
- Frame ambiguous problems and clarify requirements, customer needs, and feasibility.
- Define how AI agents act on customers’ behalf, including autonomous actions, approval points, and ways for customers to regain control.
- Design trust patterns that communicate an agent’s confidence, reasoning, and attribution.
- Design human-in-the-loop, approval, and undo patterns for actions involving money.
- Create coherent experiences across conversational, agent-driven, and console interfaces.
- Lead design from problem framing through launch and use data signals to improve shipped experiences.
- Partner early with data science, legal, and policy on AI features involving financial or compliance complexity.
- Establish design patterns and standards for the team and mentor other designers.
- Write narratives and strategy documents to move decisions forward and present them to senior leadership.
- Work alongside product, engineering, and data science throughout the design process.
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Health insurance, including medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans
- Employee Assistance Program (EAP)
- Mental health support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and surrogacy reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
