Sr Process Improvement Engineer (Full Time, Days)

Nicklaus Children's HospitalMiami, FL
Onsite

About The Position

Serves as an internal consultant and key driver of operational excellence across Nicklaus Children's Health System. Leads high-impact, data-driven improvement initiatives using advanced Lean Six Sigma and project management methodologies to enhance quality, efficiency, and cost-effectiveness. Collaborates with cross-functional teams and leadership to identify and execute transformational changes, mentor staff, and deliver sustainable results. Fosters a culture of continuous improvement, innovation, and accountability throughout the organization.

Requirements

  • Bachelor's Degree in Engineering, Healthcare Administration/Informatics, Business Administration or related field
  • Lean Six Sigma Black Belt or equivalent certification required within 12 months of employment (if candidate has PhD, certification is not required)
  • 4-7 years of prior experience in process improvement using Lean, Six Sigma or related quality science methodology
  • 4-7 years of prior experience in project management
  • Knowledgeable in quality science, Lean Six Sigma, and Project Management methodology.
  • Excellent oral/written communication, interpersonal and organizational skills.
  • Advanced proficiency in data analytics and statistical tools: Minitab, SPSS, RStudio, Qlik Sense, Power BI, or SAS.
  • Proven success leading high-impact improvement initiatives resulting in measurable gains in quality, efficiency, or cost reduction.
  • Strong problem solving capabilities with proven track record of achieving effective results
  • Strong problem-solving and critical-thinking abilities with a demonstrated record of implementing sustainable solutions.
  • Ability to teach quality science and Lean Six sigma and provide project mentorship and coaching.
  • Ability to develop and manage process improvement projects, and intensive improvement events.
  • Knowledge of change management principles and ability to lead teams through transformational change.

Nice To Haves

  • Master's Degree in Engineering, Healthcare Administration/ Informatics, Business Administration or related field preferred.
  • 3-5 years of prior experience managing, and developing operational programs and staff preferred.
  • 4-7 years of project management experience in healthcare environments preferred.

Responsibilities

  • Quantifies and reports on the impact of business Kaizen events and continuous improvement initiatives, ensuring alignment with organizational goals.
  • Effectively delegates tasks and manages multiple, concurrent projects, ensuring prioritization aligns with strategic objectives.
  • Leads and drives process improvement initiatives from inception to completion, utilizing Lean Six Sigma methodologies.
  • Serves as a Lean facilitator for current and future Value Stream Mapping (VSM) and Process Mapping teams to identify and implement improvement opportunities.
  • Fosters team collaboration and supports a culture of excellent customer service and continuous improvement.
  • Oversees all aspects of project execution, management, and reporting, ensuring timely and effective delivery of improvement initiatives.
  • Communicates project status, outcomes, and deliverables to leadership, maintaining thorough documentation of all improvement activities.
  • Conducts Lean training sessions for staff at all levels, embedding Lean principles throughout the organization.
  • Communicates project status and deliverables with leadership. Responsible for documentation of improvement activities.
  • Facilitates current and future state VSM/Process Map improvement teams to redesign processes across multiple departments or business functions.
  • Participates in team building and commits to excellent customer service.
  • Proactively manages changes in project scope, identifies potential crises, and devises contingency plans.
  • Utilizes and modifies data systems such as sharepoint to gather information, and to provide transparent and real-time updates of project status and progress.
  • Serves as a team member by mentoring and coaching less experienced teams.
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