Sr. Principal Team Leader, CFA Supply Talent

Chick-fil-A, Inc.•Atlanta, GA

About The Position

This role directs talent activities for the Eastern Region, including employee relations, recruiting, organizational planning, legal compliance, safety, training, and communication. It also provides strategic Talent leadership to the Midwest region. Regional assignments may change over time based on business needs, leadership development, and organizational priorities. The role partners closely with regional and distribution center leadership to engage team members, support leaders, and strengthen Chick-fil-A Supply’s culture. The position provides Talent support to employees in its assigned region and serves as a key member of the regional leadership team. It involves traveling to each Distribution Center in the supported region every 6–8 weeks, managing human resource functions in a multi-state environment, and supporting distribution centers across the network. Coverage of other regions or changes in regional support may be required. Chick-fil-A Supply is a wholly owned subsidiary of Chick-fil-A, Inc. and a distribution service provider focused on the needs of Chick-fil-A restaurants. It supports current and future restaurant needs through distribution innovation and is a dynamic, fast-paced environment focused on expanding service to restaurants nationwide.

Requirements

  • Bachelor’s degree in human resources or a related field, or equivalent experience.
  • Approximately 8 years of progressively responsible human resources experience, including 5 years in a talent generalist role; food or consumer goods distribution or manufacturing experience with multi-unit leadership is preferred in the required qualifications.
  • Ability to manage tactical and strategic talent functions.
  • Experience leading change management.
  • Ability to admit mistakes quickly, show humility, and respect diverse viewpoints.
  • Ability to proactively identify and integrate initiatives into existing or new regional processes.
  • Strong prioritization and communication skills for initiatives affecting cross-functional teams.
  • Strong written and verbal communication skills.
  • Proven ability to operate autonomously while pursuing strategic talent and business goals.
  • Strategic problem-solving skills, including identifying hidden risks and driving optimal solutions.
  • Ability to coach, motivate, and inspire high-performing teams.
  • High accountability for people performance across multiple locations.
  • Consistent achievement of goals and recognition as a top performer.
  • Ability to communicate complex topics clearly, succinctly, and persuasively.
  • Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Teams.
  • Willingness to meet the stated travel requirement of 75%.

Nice To Haves

  • Master’s or advanced degree.
  • 8 or more years of relevant experience.
  • Experience in foodservice distribution and multi-site leadership.

Responsibilities

  • Work with regional and distribution center leaders to foster positive employee relations and communication within the region.
  • Manage regional talent practices and activities, including recruiting, staffing, legal compliance, compensation, benefits, and safety.
  • Provide strategic talent direction to the region.
  • Implement and deploy talent programs, including Total Rewards, Learning & Development, Talent Acquisition, and Talent Planning.
  • Establish and maintain working relationships with internal and external business partners to support business goals and objectives.
  • Advise regional and distribution leadership teams about talent programs and challenges.
  • Champion team members and Chick-fil-A Supply.
  • Partner with local Talent and Talent Relations to ensure legal compliance for talent issues.
  • Foster a Chick-fil-A culture emphasizing core values, corporate purpose, care, safety, and excellence.
  • Maintain knowledge of federal and state legal requirements and government reporting regulations affecting talent functions, and ensure policies, procedures, and reporting comply.
  • Recommend changes, approaches, policies, and procedures to improve the efficiency of the talent function.
  • Perform other duties as assigned.
  • Travel to Distribution Centers in the supported region every 6–8 weeks and provide support across the distribution network.

Benefits

  • Relocation assistance provided.
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