About The Position

Johnson & Johnson MedTech is seeking a Senior Plastic Surgery Sales Representative to support the Los Angeles territory for Mentor Worldwide. The role expands sales of Mentor products, converts customers from competitive products in accordance with company policy and sales direction, and achieves sales objectives and greater market penetration among new and established accounts. The position is eligible for sales incentives and commissions. The representative demonstrates proper surgical use of products to physicians, responds to customer questions and objections, builds and maintains accounts and customer relationships, and conducts ethical, professional sales activities. The role manages accounts and territory performance across private practices, surgery centers, and hospitals, and supports Mentor products in both augmentation and reconstruction settings. It requires product and market knowledge, territory planning, execution of marketing programs, and compliance with company policies and applicable regulations.

Requirements

  • Bachelor’s degree.
  • 4–6 years of total work experience.
  • At least 4 years of outside sales experience.
  • Typically oversees $1.5 million to $3.5 million in annual sales year over year, with sustained performance in 3 of 4 years.
  • Ability to identify decision makers and influence decisions.
  • Ability to manage and prioritize workload, multitask, and handle a diverse mix of issues, responsibilities, and challenges.
  • Excellent communication and presentation skills.
  • Ability to manage budgets and expenses and execute plans.
  • Strong computer skills.
  • Ability to function effectively in a high-performance team and adapt flexibly to a rapidly changing environment.
  • Strong organizational and prioritization skills.
  • Ability to communicate scientific and clinical product features and benefits.

Nice To Haves

  • Surgical sales experience.
  • Knowledge of clinical and surgical techniques and procedures, and medical terminology.
  • At least 4 years of sales experience with a documented history of 2 or more years of sales success in medical device sales.
  • Experience selling to surgeons in an operating room environment and/or calling on plastic surgeons.
  • Aesthetics sales experience and experience calling on plastic surgeons.

Responsibilities

  • Demonstrate proper surgical use of Mentor products to physicians and respond to customer questions and objections using the company's sales methodology.
  • Maintain and expand existing accounts, develop new accounts, build strong customer relationships, and achieve product sales quotas.
  • Execute a concise, professional, ethical, and persuasive selling cycle that leads customers to action.
  • Operate within defined budgetary limits and communicate business issues and opportunities to the next management level.
  • Provide consultative sales and business-development support, including pre-call planning, assessing customer needs, handling objections, presenting visual aids, closing, and follow-up.
  • Build strategic customer relationships, secure customer commitments, develop and service key opinion leaders, and allocate marketing programs.
  • Position the Mentor portfolio for augmentation and reconstruction settings.
  • Meet productivity goals across the product portfolio and manage sales activity across private practices, surgery centers, and hospitals.
  • Assess territory metrics and develop and implement territory business plans.
  • Implement and promote marketing programs in private practices; meet sales training and administrative requirements and timelines; and complete consignment audits by deadlines.
  • Manage the territory within regional travel and budget requirements.
  • Maintain market knowledge and technical fluency across Mentor and competitive portfolios, understand breast anatomy, and support studies and materials.
  • Execute the marketing plan across the portfolio and articulate strategy to customers, management, and team members.
  • Comply with applicable federal, state, local, and company regulations, policies, and procedures.
  • Perform other duties as assigned.

Benefits

  • Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
  • Eligibility for the company long-term incentive program.
  • Vacation: 120 hours per calendar year, subject to policy and hire-date terms.
  • Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
  • Holiday pay, including floating holidays: 13 days per calendar year.
  • Work, Personal and Family Time: up to 40 hours per calendar year.
  • Parental leave: 480 hours within one year of a child’s birth, adoption, or foster-care placement.
  • Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
  • Caregiver leave: 80 hours in a 52-week rolling period.
  • Volunteer leave: 32 hours per calendar year.
  • Military spouse time off: 80 hours per calendar year.
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