Supports in the optimization of HRIS systems, with a primary focus on Workday, through continuous process improvement, automation, or other system enhancements to deliver an excellent and efficient end-user experience. Supports various system modules and integrations, support semi-annual upgrade processes, and deploy new functionality as approved. Collaborates across departments, serving as a key liaison between users and People Systems & Analytics. Partners with Lead People Systems Analyst to ensure seamless enhancements and integration of new Workday features. Configures, administers, and adjusts business process steps to ensure accurate and timely completion of transactions. Maintains configurable Workday security groups; including role-based, user-based, segmented, and rule-based groups. Provides support and functional expertise in the development of requirements for third-party and internal integrations. Serves as a conduit between users and People Systems and Analytics, fostering best practice discussions and process improvements. Collaborates with impacted areas on bi-annual Workday releases. Uses Customer Central and other Workday tools to synchronize data and assists in deploying configurations between tenants. Documents requirements, performs configuration, drafts test plans and user acceptance criteria. Supports new Workday features and functions. Partners with internal stakeholders in a journey of continuous implementation, optimization, and adoption. Supports data integrity within the Workday ecosystem by completing reoccurring audits and data validation that promote accuracy and compliance. Participates in functional technology audits with internal/external auditors or other stakeholders. Assists teams with the configuration and support of annual programs. Appropriately escalate service requests that require higher levels of technical support. Configures mass data change templates via Enterprise Interface Builder (EIB). Provides technical assistance and support for incoming queries and issues related to Workday. Supports teammembers and advises on best practices and problem resolution. Stays up to date with the external technology landscape by participating in Workday Community and other forums to identify new and emerging technologies, as well as opportunities for automation and technology optimization to improve overall usability of the system. Creates and maintains HRIS documentation - including job aids for teammembers, SOPs for administrative users, etc. Creates complex calculated fields for use in reporting and integrations. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
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Job Type
Full-time
Career Level
Senior