People Technology Analyst (Workday)

Lithia & Driveway

1d•$50,000 - $95,000•Remote

About The Position

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. We're looking for a People Technology Analyst to support and enhance our HR systems, with a primary focus on Workday. In this role, you'll help drive process improvements, maintain data quality, support system enhancements, and provide meaningful workforce insights that help our business make informed decisions. This is an excellent opportunity for someone who enjoys balancing technical problem-solving, system administration, reporting, and stakeholder collaboration in a fast-paced environment.

Requirements

1–3 years of Workday configuration experience required.
Strong analytical, problem-solving, and troubleshooting skills.
Excellent verbal and written communication skills.
Highly organized with strong attention to detail and the ability to manage multiple priorities.
Self-starter who can work independently and meet deadlines in a fast-paced environment.
High School graduate or equivalent, 18 years or older required.

Nice To Haves

Bachelor's degree in Human Resources, Business, Information Systems, or a related field preferred.
Critical thinker, collaborative partner, customer-focused mindset, and a passion for continuous improvement.

Responsibilities

Configure, maintain, and support Workday functionality and feature enhancements.
Manage system requests and improvements using agile project methodologies.
Support ongoing system maintenance and ensure service requests are resolved within established SLAs.
Stay current on Workday releases and assist with testing, deployment, and release management activities.
Analyze existing workflows and identify opportunities to improve efficiency, compliance, and user experience.
Perform gap analyses and recommend scalable system solutions when business needs evolve.
Develop and maintain documentation, configuration records, process maps, and user guides.
Monitor and maintain HR data quality, accuracy, consistency, and integrity across systems.
Support compliance with data privacy regulations and company governance standards.
Build reports, dashboards, and analytical models that provide actionable workforce insights and support data-driven decision-making.
Troubleshoot technical issues and partner with stakeholders to resolve system challenges.
Deliver training sessions, demonstrations, and guidance to business partners and team members.
Provide exceptional customer service while collaborating effectively across teams.
Support additional HR technology initiatives and projects as needed.