Sr. OTA Software Engineer

Hyundai Motor Company•Ypsilanti Charter Township, MI

About The Position

Hyundai America Technical Center, Inc. (HATCI) is seeking an experienced engineer to join the ECUs and Applications Team within the Infotainment Development Department. The role supports North American OTA operations for Hyundai, Kia, and Genesis vehicles across the OTA software update lifecycle, including validation, release preparation, deployment, monitoring, troubleshooting, and issue resolution. The Sr. OTA Software Engineer validates vehicle software updates; prepares and manages release activities; analyzes vehicle, telematics, and OTA data; investigates update failures; and coordinates resolution with North American stakeholders, global headquarters, suppliers, and technology partners. The role also contributes to process improvements, automation, operational reporting, and technical documentation. Travel of up to 20% is required, both domestically and internationally.

Requirements

Bachelor’s degree in automotive engineering, computer engineering, computer science, electrical engineering, software engineering, or a related field.
At least 7 years of professional experience contributing to automotive software, embedded systems, infotainment, telematics, connected-vehicle technologies, electronic control units, or related product development and validation efforts.
Experience performing software validation, testing, troubleshooting, and root-cause analysis.
Familiarity with automotive communication networks and tools, including CAN, LIN, Ethernet, Vector CANoe/CANalyzer, ETAS INCA, or similar platforms.
Strong analytical, problem-solving, data-analysis, and technical documentation skills.
Ability to explain technical topics to technical and non-technical stakeholders.
Excellent time management, self-management, and organizational skills.
Ability to adapt to shifting priorities, demands, and timelines.
Strong written, oral, interpersonal, and leadership skills.
Must be legally authorized to work in the United States; employment eligibility will be verified at hire.

Nice To Haves

Master’s degree in automotive engineering, computer engineering, computer science, electrical engineering, software engineering, or a related field.
Experience supporting automotive OTA software updates, OTA operations, deployment platforms, or connected vehicle services.
Experience with OTA management systems such as SUMS, SCOMO, FUMO, GAUSS, or equivalent deployment platforms.
Experience analyzing telematics, OTA, or connected vehicle data and developing dashboards, monitoring tools, or automated reports.
Proficiency in Python, SQL, Java, C++, PowerShell, or similar programming and scripting languages.
Experience with Jira, Confluence, TestRail, Azure DevOps, or similar engineering and test-management tools.
Understanding of cloud-based systems, telematics architectures, software deployment processes, diagnostics, and production software lifecycle management processes.
Experience working with global engineering organizations and automotive suppliers to support production software release activities.

Responsibilities

Support the OTA software update lifecycle, including validation, release readiness, deployment, monitoring, and issue resolution for North American Hyundai, Kia, and Genesis vehicles.
Develop and execute OTA validation plans, perform software verification, and confirm readiness for production deployment.
Support OTA campaign preparation, software package verification, release approvals, and deployment using OTA management platforms and tools.
Monitor OTA deployments, analyze update performance, and recommend release progression, containment, or corrective actions.
Investigate OTA update issues using vehicle logs, telematics data, diagnostic information, OTA platform data, and update result codes.
Perform root-cause analysis and coordinate issue resolution with global headquarters, suppliers, and cross-functional engineering teams.
Analyze OTA reporting data to identify trends, improve troubleshooting efficiency, and support release decisions.
Develop and maintain dashboards, reports, and operational metrics for OTA campaign health and software performance.
Identify opportunities to improve OTA validation, deployment, monitoring, reporting, and operational efficiency.
Develop or support automation tools, scripts, dashboards, and workflows that improve quality, scalability, and traceability.
Maintain technical documentation, validation procedures, troubleshooting guides, and best practices.
Collaborate with suppliers, internal teams, and global engineering teams to support OTA releases and resolve technical issues.
Communicate validation results, technical findings, risks, and recommendations to technical and non-technical stakeholders.
Travel up to 20% domestically and internationally.

Benefits

Zero-dollar employee premiums on medical, dental, and vision coverage for the employee and family.
100% employer-paid disability and life insurance.
Generous paid time off, including vacation, sick time, and abundant holidays.
Competitive salaries.
A global environment that fosters diversity.
Retirement savings and planning benefits.
Vehicle fuel allowance.
Vehicle lease allowance.
Access to health savings accounts and flexible spending accounts.
Flexible work hours.