Sr. Operations Analyst

ASR Group•Baltimore, MD

About The Position

The Senior Operations Analyst drives operational excellence across ASR manufacturing operations by identifying opportunities and leading projects to improve efficiency and sustainability across sugar refining, packaging, maintenance, and distribution. The role also supports critical business decisions through analysis, establishes and tracks operational KPIs, troubleshoots performance, and presents analytical work to senior ASR leadership. It reports to the Senior Director of Operations Finance and is part of ASR’s talent-pool development. The position is intended for an ambitious professional seeking to deepen their understanding of consumer products and manufacturing while contributing to a global business and developing their career. ASR has sponsored employees at this level for professional development, including Lean Six Sigma, financial planning platforms such as SAP and SAC, financial certifications such as CPA, CMA, and CFA, and, for top performers, MBAs. Previous employees in this role have advanced into senior operations and corporate finance positions. The role requires some travel, likely about 5% of the time.

Requirements

  • 2–5 years of hands-on engineering or operations experience, including data analysis, model building, and continuous improvement experience.
  • B.A. or B.S. degree in Engineering, such as industrial, mechanical, chemical, or civil engineering.
  • Strong analytical thinking, problem-solving, and decision-making skills, using an objective, data-first approach.
  • Ability to communicate clearly and confidently with stakeholders at all seniority levels through presentations, written correspondence, spreadsheets, and presentation materials.
  • Results orientation and accountability.
  • Grit, a strong hands-on work ethic, and resilience when facing setbacks.
  • Ability to adapt to varying environments, tasks, responsibilities, and people.
  • Ability to establish methods and use specialized techniques to monitor and improve system and process performance.
  • Commitment to learning and self-development, including seeking feedback and taking steps to enhance knowledge and skills.
  • Legal authorization to work in the country or region where the business is hiring; employment visa sponsorship is not available.

Nice To Haves

  • Experience supporting and analyzing manufacturing operations performance.
  • An MBA or master’s degree in finance, accounting, or a related field.
  • Strong Excel, Power BI, and PowerPoint skills.
  • Experience using SAP.
  • Experience or capability in using AI tools to increase productivity and efficiency.

Responsibilities

  • Apply critical thinking and data-driven analysis to lead change across ASR operations and, as needed, other business areas such as Sales and Supply Chain.
  • Extract insights from data and use images, charts, and conceptual frameworks to synthesize it effectively.
  • Develop actionable recommendations.
  • Create and deliver professional presentations to senior leadership.
  • Collaborate with colleagues across functions and regions to implement solutions.
  • Drive continuous process improvement within Finance and across ASR processes.
  • Support the annual budget process, including detailed evaluation of budget plans, budget compilation, and final presentation.
  • Establish, track, and troubleshoot operational KPIs.
  • Lead projects aimed at improving operational efficiency and sustainability.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription drugs, available the first of the month following 30 days of employment.
  • 401(k) with company match.
  • Life insurance.
  • Accidental death and dismemberment insurance.
  • Short-term disability insurance.
  • Vacation, holiday, and sick time.
  • Professional development sponsorship for eligible employees, including certifications and, for top performers, MBAs.
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