Sr Oncology Nurse Navigator

City of Hope•Mission Hills, CA

About The Position

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary: The Senior Oncology Nurse Navigator (SONN) utilizes their oncology-specific clinical knowledge to provide individualized assistance to patients, families, and caregivers to help overcome health care system constraints and facilitate timely access to quality medical and psychosocial care from screening and pre-diagnosis of cancer throughout all phases of the cancer continuum. The SONN works collaboratively with the multidisciplinary disease team to coordinate the patient’s plan of care and to communicate with all members of the team on behalf of the patient. This position is designated for full-time, and our offices are open Monday-Friday (closed weekends and holidays) from roughly 8:00am-5:00pm.

Requirements

Bachelor’s Degree or Master’s degree in Nursing is required
Registered Nurse in the state of California
Current National certification relevant to area of expertise required within one (1) year of hire
Minimum of five (5) years of professional nursing experience to include three (3) years of oncology experience
Basic Life Support (BLS) CPR Card through American Heart Association

Responsibilities

Coordinates with Patient Access Navigator to facilitate new patient entry and to ensure warm handoff to the SONN
Meets with patient early in the process to provide education and emotional support, and to address in questions or concerns.
Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive, and spiritual needs for patients, families, and caregivers
Develops a comprehensive and evidence-based plan of care in collaboration with the care team, patient, family, and caregivers to optimize the patient’s treatment, care, and functional outcomes
Facilitates shared decision making ensuring that patients are fully informed of risks and benefits of treatment options and integrating their values and practices regarding treatment decisions
Provides ongoing education, resources, and referrals both internal and external
Serves as the primary contact for patient issues and patient care barriers associated with the coordination of their care
Interacts routinely with the care team to address patients’ questions and care coordination concerns
Attends patient care conferences and advocates for patients as appropriate
Promotes advance care planning with patients as appropriate
Tracks and monitors diagnosis and treatment information, outcomes, and patient contacts for measuring and improving quality of care for the individual patient and patient population
Supports the use of palliative care and other downstream services by assessing for late and long-term side effects and other physical barriers to the patient’s quality of life
Provides service to our stakeholders, including patients, caregivers, colleagues, and each other in a safe, courteous, accountable, efficient, and innovative manner
Meets with patient via telehealth and/or in person as needed
Responsible for consistently documenting all assigned patient touch points
Provides reports and organizes data as requested
Participates in the development of and maintenance of program objectives and departmental policies and procedures
Establishes and maintains communication between hospital departments and services for the purpose of problem-solving and facilitating utilization of these services by the patient. Provides department education as needed.
Participates in identifying outcome metrics relative to the practice environment
Develops evidence-based patient education tools and programs
Works collaboratively with patient support services to provide information to patients, families, and caregivers about available educational and support services within the organization and the community
Participates in development and implementation of identified support services that enhance the care of patients, families, and caregivers i.e., support groups, targeted education
Participates in Quality Improvement/EBP projects and research related to the program
Maintains current working knowledge and understanding of the oncology field. Enhances professional growth and development through participation in educational programs, professional affiliations, current literature, in-service meetings and workshops
Knowledgeable of the Oncology Nursing Society’s Oncology Navigation Standards of Professional Practice’ and applies principles to the role as appropriate

Benefits

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.

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