Sr. OEM Quality Specialist

Eaton Corporation•South Bend, IN

7d•Remote

About The Position

Eaton’s IS VEH VGNA division is currently seeking a Sr. OEM Quality Specialist. This is a remote work opportunity for those living within the US/PR. The Sr. OEM Quality Specialist will plan, support, coordinate and lead activities with preparing, obtaining and sustaining customer interface and communication for the Commercial Vehicle NA region. The expected annual salary range for this role is $97000 - $143000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. Eaton announced, on January 26, 2026, the intent to separate its Mobility Group (including both the Vehicle and eMobility segments) into an independent, publicly traded company. We expect to complete the separation by the end of the first quarter of 2027. The compensation and benefits that will initially be offered for this position are based on Eaton's plans, programs and practices. If you are offered and accept this position and are actively employed by the Mobility Group when the spinoff closes, the new company will provide further details to employees concerning compensation and benefits at that time.

Requirements

Minimum Bachelor’s Degree from an accredited institution
Minimum 2 years of quality experience
Minimum 2 years of ISO9001 experience
Minimum 2 years experience supporting 8D’s and corrective actions
Comfort around higher management, conflict management, interpersonal and political savvy (supplier/customer relationships), business acumen, process management, and excellent communication skills.
Understanding of the CV Business Model in order to appropriately interact with the regional and plant functions and the customers in order to deploy the Customer Specific processes and identify opportunities to improve the effectiveness of the Quality Management System around this area, ensuring and adequate use of resources where it is deemed most necessary and cost effective.

Nice To Haves

Automotive manufacturing experience
ISO/IATF auditor training
Experience in accessing customer scorecards
Experience with Microsoft Applications (Excel, Word, Power Point, SharePoint)

Responsibilities

Develop and maintain processes that support the Customer Satisfaction and QMS interfaces with our OEM customer. Ensures processes meet the multiple requirements of IATF16949/ISO9001, EQS and customer specifics by designing and simplifying processes to meet all requirements simultaneously.
Support improvement of key quality metrics (ZMPD PPM, Warranty, Internal PPM, PPAP on time, etc.) regionally.
Support a Six Sigma project whose scope is regional.
Support Kaizen events or BPIs where his/her expertise is required.
Coordinate all proactive customer notifications (PPCR / PPCN / SREA / etc.).
Coordinate all PPAP submissions.
Coordinate all ZMPD/LMPD related issues.
Coordinate all 8D related issues (along with on time responsiveness).
Prepares and presents both reactive and proactive Quality Improvement Plan presentations within region, including customer scorecard reviews, coordinate submission of 8Ds when needed, and support OEM PPM roadmap.
Manages OEM Score Cards in order to add new customers, ensure compliance to customer quality expectations, review and resolve discrepancies between OEM and Eaton Quality scorecards.
Maintain and communicate Customer Satisfaction metrics to the organization.
Prepare and host monthly scorecard reviews with cross functional team.
Support Customer Focus processes within region.
Act as a back-up when Customer Focus meeting review lead is absent.
Support Fresh Eyes audits as required.
Manage, assess, communicate and monitor changes to Customer Specific Requirements Manuals (quality, packaging, labeling, Country of Origin).
Support deployment for Change Control Process.
Lead APQP activities for New Product Launches, when applicable.
Support 3rd party audits as needed for both plant and regional locations.
Engage in Customer visits and support CSE team.