Quality Assurance Specialist, Sr.

Nationwide Technical Resources Corp•Sparks Glencoe, MD

About The Position

This role supports the maintenance and continuous improvement of the Quality Management System (QMS) in accordance with applicable standards such as ISO 9001 and AS9100. The specialist will conduct internal audits, assist with external audits, and develop, maintain, and analyze quality metrics to identify areas for improvement. Responsibilities also include assisting with corrective and preventive actions (CAPA), managing document control, performing vendor management, and supporting supplier quality activities. The role involves collaboration with cross-functional teams to promote quality awareness and compliance, assisting in employee training, and ensuring the accuracy and completeness of quality records. Continuous improvement initiatives using quality tools and methodologies will also be supported.

Requirements

Bachelors degree in Engineering, or another technical fields.
2-5 years’ experience in Quality Assurance or Quality Systems role (Manufacturing or technology environment preferred).
Working knowledge of quality management systems and audit processes.
Strong analytical and problem-solving skills.
Proficiency with Microsoft Office applications; experience with quality management software is a plus.
Strong written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Nice To Haves

Experience with ISO 9001, AS9100, or similar quality standards.
Experience supporting internal and external audits.
Familiarity with root cause analysis tools (e.g. 5 Whys, Fishbone, FMEA).
Experience in RF, electronics, or defense-related manufacturing environments.
Knowledge of regulatory or customer-driven quality requirements.

Responsibilities

Support the maintenance and continuous improvement of the QMS in accordance with applicable standards (i.e. ISO 9001, AS9100, etc.).
Conduct internal audits and support external audits (customer, regulatory, and certification audits).
Develop, maintain, review, analyze, and report quality metrics and trends to identify areas for improvement.
Assist with the corrective and preventive actions (CAPA), including root cause analysis and effectiveness verification.
Support document control activities, including review, revision, and maintenance of quality procedures, work instructions, and records.
Perform vendor management and participate in non-conformance investigations related to product, process, or supplier issues.
Support supplier quality activities, including supplier evaluations and surveys, supplier visits, and corrective actions, as needed.
Collaborate with cross-functional teams (Engineering, Manufacturing, Operations and Supply Chain) to promote quality awareness and compliance.
Assist in training employees in quality processes, procedures, and best practices.
Ensure quality records are accurate, complete, and maintained in accordance with retention requirements.
Support continuous improvement initiatives using quality tools and methodologies.