Sr. Nurse Manager - Lowry Family Health Center

Denver Health and Hospital Authority • Denver, CO

4d

About The Position

The Senior Nurse Manager performs managerial and leadership functions for professional nursing and support care teams in ambulatory care clinical settings. The role applies critical thinking, evidence-based policies, procedures, guidelines, and competence to collaborate with the healthcare team in promoting patient safety and quality outcomes. The Senior Nurse Manager works independently with the ACNO or Director to align clinical quality and projects with departmental and strategic goals.

The role oversees staff management, scheduling, mentoring and recruitment, departmental budgets and operations, records management, patient and family needs, patient safety and quality care, policy development and revisions, organizational initiatives and strategic planning, patient experience, and employee engagement. The manager must also be able to perform the essential duties of direct-reporting positions and the staffing unit.

Denver Health is an integrated academic healthcare system and Colorado’s primary safety-net healthcare system. This is a regular, day-shift position in the Lowry Family Practice department. The posted annual salary range is $103,400–$165,400.

Requirements

• Bachelor’s degree in Nursing.
• 4–6 years of nursing experience.
• 1–3 years of nursing leadership experience.
• Current Registered Nurse license through the Colorado Department of Regulatory Agencies (DORA).
• Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
• Adherence to professional nursing practice standards, the nursing process and performance standards, and accrediting-body standards.
• Strong understanding and demonstration of customer service principles in interactions with patients, staff, and the community.
• Ability to help identify ways to promote quality, patient-centric care and maintain high patient satisfaction.
• Ability to work effectively in a team-matrix environment.
• Clear and effective communication skills across levels and functions.
• Ability to collaborate with multidisciplinary staff, charge nurses, clinical nurse educators, nursing managers, providers, and executive leadership.
• Ability to understand assessment findings in relation to disease processes and the continuum of care.
• Ability to support compliance with national patient safety goals, accrediting agency standards, and quality initiatives.
• Ability to evaluate practice against professional standards, statutes, regulations, hospital and departmental policies, standards of care, and regulatory requirements.
• Ability to promote quality care by reprioritizing care based on patient or family responses or changes in condition.
• Proficiency in EHR documentation.
• Proficiency in Office Suite.

Responsibilities

• Manage staff and oversee scheduling.
• Mentor staff and participate in recruitment.
• Manage departmental budgets and operations.
• Oversee records management.
• Address patient and family needs through problem solving.
• Promote patient safety and quality care.
• Develop and revise policies.
• Support and implement organizational initiatives and strategic planning.
• Promote a positive patient experience.
• Promote employee engagement.
• Perform essential duties of direct-reporting positions and the staffing unit.
• Carry out other duties as assigned per the unit addendum.
• Collaborate with the healthcare team to promote patient safety and quality outcomes.
• Work with the ACNO or Director to align clinical quality and projects with departmental and strategic goals.

Benefits

• Paid time off starting at 28 days per year, including vacation, personal/sick time, and 7 holidays.
• Fully paid parental leave for up to 6 weeks.
• Retirement plans with employer contributions up to 9.5%.
• Medical, dental, and vision plans.
• Employer-paid disability and life insurance.
• Well-being programs, including an on-site employee fitness center and the RESTORE Center.
• Free RTD EcoPass for public transportation.
• Childcare discount programs.
• Discounts and perks on brands and travel.
• Tuition reimbursement and assistance.
• Education, coaching, and professional development through the Workforce Development Center.
• Career advancement pathways and a professional clinical advancement program.
• Shared governance.
• Public Service Loan Forgiveness eligibility, free student loan coaching, and assistance navigating the PSLF program.
• Eligibility for National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager