Sr. National Account Manager, Specialty Channel
About The Position
The Senior National Account Manager (AM), Specialty Channel is responsible for managing the relationship and activities within Specialty Pharmacy (SP) Accounts for Biogen’s product portfolio as well as future pipeline products. This position will serve as the conduit between the Specialty Pharmacy and broader Biogen business including Brand, Finance, Patient Services, Compliance, IT, etc. The AM will build strong, meaningful relationships with key decision makers as well as drive strategic priorities within the account. The relationships should extend to VP level stakeholders and be developed through QBRs, conference attendance, and other in person meetings. Execution of strategic priorities shall include management of distribution/service performance via contracted metrics, escalation management, and keen understanding of operational processes at the account. To be successful in this role, the AM must be able to write Specialty Pharmacy contracts in collaboration with Legal, negotiate favorable terms, serve as the subject matter expert for all matters pertaining to his/her account, and create content as necessary (polished QBR /internal slide decks, ROI assessments, DOH metrics, etc) all with minimal oversight. This field based position is a field-based role reporting to the Head of T&D Field.
Requirements
- Bachelor’s degree required, MBA preferred
- 7+ yrs experience in Specialty Pharmacy(SP) account management
- Strong knowledge of current data sets and SP capabilities / services
- Strong understanding of SP process and pharmaceutical regulatory requirements
- Strong interpersonal and communication skills
- Cross functional experience Pharmaceutical Sales and/or Marketing roles
- Successful track record of driving performance
- Experience in establishing distribution strategies for new product launches
- Strong leadership and teamwork skills
- Strong compliance mindset
- Contract negotiation skills and business planning skills
- Strong analytical skill set. Must be able to create reports in Excel and use functions such as pivot tables and graphs to identify insights
- Ability to travel regularly to meet with customers
- Travel for this role 50-60%
- Driving is an essential duty of the job; candidates must have a valid driver’s license and an acceptable driving record according to Biogen policy to be considered
Responsibilities
- Supporting the brand strategies for in-line products and launch planning for pipeline products by executing Trade & Distribution strategies that ensure product supply to all dispensing locations servicing customers and patients.
- Negotiation and management of Specialty Pharmacy distribution agreements including tracking of performance metrics and management of existing agreements to ensure mutual compliance between SPs and Biogen. Responsible for creating the agenda, content and business objectives for QBRs. Will lead the coordination with PS colleagues and discuss/identify opportunities to streamline gross to net.
- Manage the onboarding process for Alternate Pharmacy Network that includes both independent and IDN specialty pharmacies who have met criteria and been approved by the Director, Trade & Distribution and Distribution Committee.
- Identify opportunities within SP accounts and implement strategies and tactics with the goal of growing Biogen business.
- Communicate strategic direction and related concepts across internal and external customers. Utilize availability of SP data in order to communicate with all stakeholders on trends impacting Biogen’s business.
- This position will work closely with T&D’s Sr. Manager, Pharmacy Operations and Data and Insights team.
- Participate in Specialty Distribution channel association meetings to foster relationships with SP partners and to increase knowledge of channel changes and opportunities. (i.e., CBI conferences, PCMA, Asembia Summit)
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
