Sr Mgr-Software Engineering

American ExpressPhoenix, AZ
$123,000 - $215,250Hybrid

About The Position

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-generation payments products. The team creates flexible merchant platforms to acquire, bill, pay, service and foster innovation, while enabling a payments ecosystem to connect and authenticate parties seamlessly and securely American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. Card Network platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. American Express Global Card Network Platform authorizes and processes all of the company’s customer card transactions.

Requirements

  • Continual evolution of the roadmap and strategy.
  • Heavily influence the success of the team’s goals and build a high-performing team.
  • Consistent delivery of business value and return on investment.
  • Strong performance on portfolio metrics, including High Availability, resiliency, performance and cost.
  • Improve productivity, quality, and delivery velocity by introducing DevOps culture and support solutions that enable continuous integration/delivery to bring the reduction in cycle time.

Responsibilities

  • Collaboration with key business partners to help drive the strategic vision, technical design, development, and delivery of strategic roadmaps and prioritized initiatives such as Acquirer Platform Transformation (Amex Offers, Merchant Onboarding, Pricing, Servicing, etc..) and Merchant Acquirer Technology Platforms to ensure they met the evolving needs of American Express and its merchants.
  • Driving key architectural decisions and design considerations to ensure system scalability and resiliency for transformation and modernization initiatives.
  • Accountability for delivery, quality, and operational metrics of a portfolio, including system performance, platform availability, operational efficiency, risk management, information security, data management as well as cost efficiency.
  • Leading a team of successful, forward-thinking, creative, multi-functional Engineering Leaders to enable delivery.
  • Building a culture of innovation, and development across teams, delivering dynamic software solutions, and inspiring change.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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