Sr. Mgr, Nursing Strategy

CVS HealthWork At Home-Illinois, IL
$121,514 - $261,723Remote

About The Position

Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through its 230 centers across 27 states. Their value-based care model consistently delivers better patient experiences and outcomes. As a Sr. Manager, you will play a critical role in supporting Oak Street Health patients, providers, and business by enabling the national nursing strategy to drive nursing excellence. This includes a portfolio covering chronic condition management, nursing documentation standards, nurse role clarity, and nursing innovation. This leader partners cross-functionally with population health, care delivery excellence, clinical and informatics, and talent acquisition to support strong nurse pipelines, foster the growth and development of nurses, and maximize nurse impact on care model outcomes.

Requirements

  • Demonstrated experience in driving clinical compliance in regulated or accredited environments, including The Joint Commission or other accrediting bodies.
  • Bachelor degree in nursing required; advanced degree preferred.
  • Current license to practice as a registered nurse.
  • US Work Authorization.
  • Minimum of 6-8 years nursing experience.
  • At least 5 years management experience is required.
  • Somebody who embodies being “Oaky” (see below).
  • Ability to independently manage and lead projects in a timely manner with minimal supervision, and ability to prioritize and effectively navigate multiple competing priorities.
  • Skilled in content development / collateral including deck creation, training materials, job aids, and SOPs
  • Able to develop and drive execution on multiple projects / project plans simultaneously
  • Demonstrated skill in problem solving, critical thinking, conflict resolution, and exceptional communication skills.
  • A flexible and positive attitude, and a strong desire to change the traditional primary care paradigm.
  • High emotional intelligence as evidenced by ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution.
  • Ability to travel up to 10% of the time to Oak Street Health markets
  • US work authorization
  • Someone who embodies being Oaky

Responsibilities

  • Coordinates the cross-functional implementation and operational success of nurse-tailored chronic condition management protocols.
  • Supports execution of strategy to ensure the expansion of Oaky nurse capabilities and skills, in alignment with business priorities, and operationalizing for just-in-time training or annual competency.
  • Supports the deployment and adoption of nurse documentation standards; partners with EMR and product leaders to train staff and optimize efficiency.
  • In partnership with the Lead Director of Nursing Operations, supports development of multi-prong nurse sourcing strategy, in partnership with Talent Acquisition.
  • Creates executive-level progress reports on nurse strategy progress for the Nurse Steering Committee and other key stakeholders.
  • Creates opportunities for nurse and clinical support development, including in partnership with the learning team.
  • Supports Center Nurse cohort engagement through leadership of the Oaky Nurse Huddle, leads MA communication pathways.
  • Develop scalable national training initiatives that align clinical workflows with Epic-native systems to support standardized nursing practice and successful program expansion.
  • Supports the strategic and operational plan for national execution of annual clinical competencies for MA, RN, Phlebs, in partnership with the learning team.
  • Other duties as assigned

Benefits

  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients
  • Paid vacation, sick time, and investment/retirement 401K match options
  • Health insurance, vision, and dental benefits
  • Opportunities for leadership development and continuing education stipends
  • New centers and flexible work environments
  • Opportunities for high levels of responsibility and rapid advancement
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
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