Sr Mgr IT Vendor Management

Johnson & Johnson•New Brunswick, NJ

7d•$122,000 - $245,000

About The Position

DePuy Synthes is recruiting a Sr. Manager, IT Vendor Management, for a strategic leadership role responsible for governance, performance, value, and risk management of strategic technology vendors supporting DePuy Synthes. The role will establish consistent vendor-management practices across Technology Services and strengthen accountability for service performance, commercial outcomes, risk management, and continuous improvement. It will partner with Technology leaders, IT service owners, Sourcing, Procurement, Finance, Legal, Cybersecurity, and other stakeholders to align vendor relationships with technology priorities and business objectives. The role provides leadership across the vendor lifecycle, including vendor strategy, performance governance, commercial management, contract renewals, risk management, escalations, optimization, and transformation. It is based at one of the listed locations: Raritan, New Jersey; West Chester, Pennsylvania; Palm Beach Gardens, Florida; Warsaw, Indiana; or New Brunswick, New Jersey. Travel is approximately 10–20%, domestic and international, depending on business needs. Johnson & Johnson has announced plans to separate its Orthopaedics business into a standalone company operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, consultation, regulatory approvals, and other customary conditions. Following conclusion of the transaction, the successful candidate is anticipated to become a DePuy Synthes employee, subject to its employment processes, programs, policies, and benefit plans.

Requirements

Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field.
At least 10 years of progressive experience in IT vendor management, strategic sourcing, technology services, supplier management, or related disciplines, with increasing leadership responsibility.
Demonstrated experience leading strategic technology vendor relationships in a large, global, or matrixed organization.
Demonstrated experience establishing vendor-governance structures and managing performance through SLAs, KPIs, scorecards, service reviews, and executive governance.
Strong understanding of technology service-delivery models, including managed services, cloud, infrastructure, applications, and professional services.
Strong commercial acumen and demonstrated experience influencing contract negotiations, renewals, sourcing decisions, cost optimization, and value realization.
Experience identifying and managing vendor-related operational, financial, cybersecurity, compliance, and service-delivery risks.
Ability to synthesize vendor performance, risks, financials, and commercial considerations into clear recommendations for senior Technology and business leaders.
Demonstrated ability to influence across Technology, Sourcing, Procurement, Finance, Legal, and external partners in a complex organizational environment.
Demonstrated people-leadership experience, including coaching, performance management, talent development, and building vendor-management capabilities.
Strong negotiation, executive communication, analytical, and stakeholder-management skills.
Fluent in English.
Travel up to approximately 10–20%, domestic and international, based on business needs.

Nice To Haves

Master’s degree or MBA.
Experience supporting regulated industries such as healthcare, medical devices, or life sciences.
Background in sourcing, procurement, or legal.
Experience managing global sourcing models and strategic technology vendors across multiple geographies.
Experience with financial management of IT services, including budgeting and chargeback/showback models.
Experience leading vendor consolidation, sourcing transformation, managed-service transformation, or significant contract-optimization initiatives.
Experience establishing or maturing strategic vendor-management or supplier-management capability.
Additional languages.
ITIL, vendor/supplier management, sourcing, contract management, or project management certification.
Preferred skills listed: Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Motivating People, Platform as a Service (PaaS), Product Knowledge, Software Development Management, Strategic Change, Tactical Planning, Team Management, and Technical Credibility.

Responsibilities

Define and lead the strategic vendor-management approach across Technology Services, establishing consistent governance, processes, performance expectations, relationship models, and reporting.
Establish and manage strategic vendor relationships aligned with business priorities, technology strategy, service requirements, and financial objectives.
Lead end-to-end governance of strategic technology vendors, covering selection, onboarding, performance management, commercial reviews, renewals, transformation, escalations, and exits.
Drive strategic collaboration, innovation, and co-development with technology partners to improve services and advance business and technology objectives.
Establish and lead vendor governance forums, Quarterly Business Reviews, and executive business reviews, using SLAs, KPIs, scorecards, financial measures, risk indicators, technology roadmaps, and improvement commitments to drive accountability and value realization.
Partner with IT service owners, Strategic Sourcing, Procurement, Finance, Legal, Cybersecurity, and other stakeholders on vendor strategies, sourcing, and vendor-selection decisions.
Lead strategic vendor and contract decisions, including sourcing events, vendor selection, renewals, commercial negotiations, service changes, contract optimization, vendor consolidation, and exit strategies.
Drive commercial value, cost optimization, and value realization across the vendor portfolio, including improvements to pricing, consumption, contractual terms, service scope, productivity, supplier consolidation, and returns on technology investments.
Monitor supplier performance against SLAs, KPIs, contractual commitments, and strategic objectives; identify performance gaps and drive corrective actions and continuous improvement.
Establish vendor-risk governance covering operational, financial, cybersecurity, compliance, concentration, contractual, and service-continuity risks, and drive mitigation and escalation.
Lead executive-level vendor performance and portfolio reporting on service performance, financials, risks, contractual obligations, improvement opportunities, roadmaps, and relationship health.
Drive cross-vendor performance and improvement by identifying opportunities to standardize services, reduce complexity, improve service quality, strengthen supplier collaboration, and improve technology outcomes.
Partner with Finance and IT Financial Management to improve visibility into vendor spend, financial performance, contractual commitments, forecasts, realized value, and optimization opportunities.
Develop and maintain scalable vendor-management processes, governance standards, templates, tools, and performance measures for strategic technology suppliers.
Serve as the senior escalation point for significant vendor performance, commercial, service, risk, and relationship issues, coordinating internal and vendor leadership to resolve them and drive sustainable corrective action.

Benefits

Participation in the consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Vacation: 120 hours per calendar year, subject to policy and hire date.
Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington, subject to policy and hire date.
Holiday pay, including floating holidays: 13 days per calendar year, subject to policy and hire date.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver leave: 80 hours in a 52-week rolling period.
Volunteer leave: 32 hours per calendar year.
Military spouse time-off: 80 hours per calendar year.