Sr Mgr IT Vendor Management

Johnson & Johnson Innovative Medicine•New Brunswick, NJ

1d•$122,000 - $245,000•Hybrid

About The Position

DePuy Synthes is recruiting a Sr Mgr IT Vendor Management, based at one of several listed locations. This strategic leadership role is responsible for governance, performance, value, and risk management of strategic technology vendors supporting DePuy Synthes. The role establishes consistent vendor management practices across Technology Services and strengthens accountability for service performance, commercial outcomes, risk management, and continuous improvement. The Sr. Manager partners with Technology leaders, IT service owners, Sourcing, Procurement, Finance, Legal, Cybersecurity, and other stakeholders to align strategic vendor relationships with technology priorities and business objectives. The position provides leadership across the vendor lifecycle, including strategy, performance governance, commercial management, contract renewals, risk management, escalations, optimization, and transformation. The role includes travel of approximately 10–20%, domestic and international, based on business needs. Johnson & Johnson has announced plans to separate its Orthopaedics business and establish DePuy Synthes as a standalone company. The separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, consultations, regulatory approvals, and other customary conditions. Following conclusion of the transaction, the successful candidate is anticipated to become a DePuy Synthes employee, with employment governed by its employment processes, programs, policies, and benefit plans.

Requirements

Bachelor's degree in information technology, Computer Science, Business Administration, or a related field.
10+ years of progressive experience in IT vendor management, strategic sourcing, technology services, supplier management, or related disciplines, with increasing leadership responsibility.
Demonstrated experience leading strategic technology vendor relationships within a large, global, or matrixed organization.
Experience establishing vendor governance structures and managing vendor performance through SLAs, KPIs, scorecards, service reviews, and executive governance.
Strong understanding of technology service-delivery models, including managed services, cloud, infrastructure, applications, and professional services.
Strong commercial acumen and demonstrated experience influencing contract negotiations, renewals, sourcing decisions, cost optimization, and value realization.
Experience identifying and managing vendor-related operational, financial, cybersecurity, compliance, and service-delivery risks.
Ability to synthesize vendor performance, risks, financials, and commercial considerations into clear recommendations for senior Technology and business leaders.
Demonstrated ability to influence across Technology, Sourcing, Procurement, Finance, Legal, and external partners in a complex organizational environment.
Demonstrated people leadership experience, including coaching, performance management, talent development, and building vendor-management capabilities.
Strong negotiation, executive communication, analytical, and stakeholder-management skills.
Fluent in English.

Nice To Haves

Master’s degree or MBA.
Experience supporting regulated industries such as healthcare, medical devices, or life sciences.
Background in sourcing, procurement, or legal.
Experience managing global sourcing models and strategic technology vendors across multiple geographies.
Experience with financial management of IT services, including budgeting and chargeback/showback models.
Experience leading vendor consolidation, sourcing transformation, managed-service transformation, or significant contract optimization initiatives.
Experience establishing or maturing strategic vendor management or supplier management capability.
Additional languages.
ITIL, vendor/supplier management, sourcing, contract management, or project management certification.
Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Motivating People, Platform as a Service (PaaS), Product Knowledge, Software Development Management, Strategic Change, Tactical Planning, Team Management, and Technical Credibility.

Responsibilities

Define and lead the strategic vendor management approach across Technology Services, establishing consistent governance, processes, performance expectations, relationship models, and reporting.
Establish and manage strategic vendor relationships aligned with business priorities, technology strategy, service requirements, and financial objectives.
Lead end-to-end governance of strategic technology vendors through selection, onboarding, performance management, commercial reviews, renewals, transformation, escalations, and exits.
Drive collaboration, innovation, and co-development with technology partners to identify opportunities that improve services and advance business and technology objectives.
Establish and lead vendor governance forums, Quarterly Business Reviews, and executive business reviews using SLAs, KPIs, scorecards, financial measures, risk indicators, technology roadmaps, and continuous-improvement commitments.
Partner with IT service owners, Strategic Sourcing, Procurement, Finance, Legal, Cybersecurity, and other stakeholders to develop vendor strategies and support sourcing and vendor-selection decisions.
Lead strategic vendor and contract decisions, including sourcing events, vendor selection, renewals, commercial negotiations, service changes, contract optimization, vendor consolidation, and exit strategies.
Drive commercial value, cost optimization, and value realization across the vendor portfolio, including pricing, consumption, contractual terms, service scope, productivity, supplier consolidation, and returns on technology investments.
Monitor supplier performance against SLAs, KPIs, contractual commitments, and strategic objectives; identify performance gaps and drive corrective actions and continuous improvement.
Establish governance for operational, financial, cybersecurity, compliance, concentration, contractual, and service-continuity risks, and drive mitigation and escalation with accountable stakeholders.
Lead executive-level vendor performance and portfolio reporting, providing insights into service performance, financials, risks, contractual obligations, improvement opportunities, strategic roadmaps, and relationship health.
Drive cross-vendor performance and continuous improvement by identifying opportunities to standardize services, reduce complexity, improve service quality, strengthen supplier collaboration, and improve technology outcomes.
Partner with Finance and IT Financial Management to improve visibility into vendor spend, financial performance, contractual commitments, forecasts, realized value, and optimization opportunities.
Develop and maintain scalable vendor-management processes, governance standards, templates, tools, and performance measures for consistent management of strategic technology suppliers.
Serve as senior escalation point for significant vendor performance, commercial, service, risk, and relationship issues, coordinating internal and vendor leadership to achieve timely resolution and sustainable corrective action.
Coach and develop people, manage performance, develop talent, and build vendor-management capabilities.

Benefits

Consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Vacation: 120 hours per calendar year, subject to policy and hire date.
Sick time: 40 hours per calendar year, with specified higher amounts for employees residing in Colorado or Washington, subject to policy and hire date.
Holiday pay, including floating holidays: 13 days per calendar year, subject to policy and hire date.
Work, Personal and Family Time: up to 40 hours per calendar year, subject to policy and hire date.
Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement, subject to policy and hire date.
Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year, subject to policy and hire date.
Caregiver leave: 80 hours in a 52-week rolling period, subject to policy and hire date.
Volunteer leave: 32 hours per calendar year, subject to policy and hire date.
Military spouse time off: 80 hours per calendar year, subject to policy and hire date.