Sr Mgr - Divisional Credit, West Division
About The Position
The Division Credit Manager manages the Regional Credit Managers in an assigned division and oversees execution of Lowe’s DIY and Pro Credit products. The role works with the team, the Divisional President, and Regional Vice Presidents to grow retail sales through Lowe’s credit products and meet targets for credit applications, credit sales, and credit penetration. The position is based at Lowe’s headquarters in Mooresville, North Carolina. The employee must reside in or be able to work from the Mooresville area and travel approximately 75% of the time throughout the Western region. Frequent air travel and regular in-store visits with Regional Credit Managers are required to support field operations and business initiatives.
Requirements
- Bachelor’s degree in Business, Communications, or a related field, or equivalent years of experience in lieu of the education requirement, if applicable.
- 5 years of experience in retail operations, sales, and credit services.
- 3 or more years of leadership experience.
- Must reside in or be able to work from the Mooresville, North Carolina area.
- Ability to travel approximately 75% of the time throughout the Western region.
Responsibilities
- Lead, motivate, and train Regional Credit Managers to achieve credit service performance targets within each district.
- Develop and implement strategic plans to achieve performance targets and drive store associate engagement in partnership with the Divisional President and senior store operations leadership teams.
- Build positive relationships with Divisional Presidents and Lowe’s stores to ensure results are delivered across stores, districts, and regions.
- Develop training programs to train and upskill Regional Credit Managers to achieve business targets.
- Partner with the Director, Credit Field Team, to establish credit sales targets for each division, region, and store.
- Guide Regional Credit Managers in analyzing local and territory performance trends using company reporting and ad hoc analyses to identify opportunities and emerging risks and proactively meet credit sales plans.
- Build and deliver training, through Regional Credit Managers, for sales specialists and other key store personnel to promote confidence in offering Lowe’s credit in every sales transaction.
- Establish regular meetings and touchpoints with the Divisional President to review results and communicate changes in the credit program in a timely manner.
- Travel throughout the Western region, including frequent air travel and regular in-store visits alongside Regional Credit Managers.
Benefits
- The Mooresville corporate office offers opportunities to collaborate, take a walk, get food or coffee, work out, or get a check-up.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
