Sr Mgr-Digital Product Mgmt
About The Position
Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology. The Enterprise Comms & MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech & MarOps solutions. You will be joining ECMX’s MarTech organization, focused on providing frictionless, flexible, and flawless marketing and servicing experiences. Reporting to the Director, Content Management Solution, this new role will be responsible for the delivery of the product roadmap and helping to execute on our key priorities. We are looking for an experienced Product Manager to join our MarTech Transformation team and lead product strategy and development efforts for our product roadmap that is aimed at developing new marketing technology solutions to elevate the manner in which we design, build, review and deploy customer-facing creatives that support our marketing experiences. Underpinning this strategy are a variety of current and planned product solutions including centralized content libraries (digital asset and copy managers), asset builder solutions, collaborative review and refinement and annotation tools, creative review and approval solutions, channel set up capabilities and workflow/work management platforms. This role will specifically focus on the strategy and deployment of our content services solution which includes the digital asset and marketing copy content libraries. As part of this effort, this individual will need to partner across multiple organizations including Marketing, Enterprise Marketing Products, Content Management, Creative Compliance Review, Global Advertising and Brand Management and others to understand and define business needs for this new solution. This candidate will also work with our American Express Technology and AI organization to solution, build, test and deploy product features to the organization.
Requirements
- Experienced Product Manager
- Experience in MarTech Transformation
- Ability to partner across multiple organizations
- Ability to work with Technology and AI organizations
Nice To Haves
- Experience with centralized content libraries (digital asset and copy managers)
- Experience with asset builder solutions
- Experience with collaborative review and refinement and annotation tools
- Experience with creative review and approval solutions
- Experience with channel set up capabilities
- Experience with workflow/work management platforms
Responsibilities
- Delivery of the product roadmap
- Helping to execute on key priorities
- Lead product strategy and development efforts for our product roadmap aimed at developing new marketing technology solutions to elevate the manner in which we design, build, review and deploy customer-facing creatives that support our marketing experiences
- Focus on the strategy and deployment of our content services solution which includes the digital asset and marketing copy content libraries
- Partner across multiple organizations including Marketing, Enterprise Marketing Products, Content Management, Creative Compliance Review, Global Advertising and Brand Management and others to understand and define business needs for this new solution
- Work with our American Express Technology and AI organization to solution, build, test and deploy product features to the organization
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
