Director-Digital Product Mgmt
About The Position
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. How will you make an impact in this role? Customer 360 is on an accelerated transformational journey to operate in its North Star state as Amex’s enterprise-wide Customer Master Data Management (MDM) capability — positioning customer data as a strategic enterprise asset. C360 unifies and governs customer information across products, services, and channels globally, creating trusted linkages that connect relationships, identities, and interactions across the ecosystem. Through scalable, reusable platforms and world-class data governance, C360 is building the foundation for a connected enterprise by enabling Amex to engage customers with clarity, consistency, and confidence. We are seeking a strategic thought leader and product visionary to serve as Director, Digital Product Management. This leadership role will shape the next generation of Amex’s customer data capabilities by blending business strategy, technical expertise, and industry best practices to deliver the most effective C360 solutions. This role partners closely with all Lines of Businesses on Financial Crimes priorities to elevate customer experiences, reduce financial crimes related risks and drive enterprise value. This person will lead a global team of experts across Product Management and Data Product Owner and Development, with deep knowledge of the Amex data ecosystem and platforms. This role demands exceptional leadership, end-to-end product thinking, and the ability to translate enterprise vision into actionable, scalable outcomes. Given the highly specialized nature of this role, only candidates who meet the required qualifications and experience will be considered.
Requirements
- Strategic thought leader and product visionary.
- Deep knowledge of the Amex data ecosystem and platforms.
- Exceptional leadership.
- End-to-end product thinking.
- Candidates who meet the required qualifications and experience will be considered.
Responsibilities
- Lead a global team of experts across Product Management and Data Product Owner and Development.
- Shape the next generation of Amex’s customer data capabilities by blending business strategy, technical expertise, and industry best practices to deliver the most effective C360 solutions.
- Partner closely with all Lines of Businesses on Financial Crimes priorities to elevate customer experiences, reduce financial crimes related risks and drive enterprise value.
- Translate enterprise vision into actionable, scalable outcomes.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
