This position serves as a technical resource person providing guidance, on-going education and training to employees of the department, under limited supervision. This position will provide input into the development of procedures and protocol. Ensures compliance and provides interpretation of procedural intent as requested and/or required. This position will monitor the workflow and staff performance to ensure compliance with established policies and procedures. Guides the daily activities of the group to ensure efficient and uninterrupted operations. Maintains workflow efficiency and turnaround expectations. Provides input to evaluate staff performance, which includes performance reviews and disciplinary actions. For High complexity tests, this position may serve as a General supervisor (CLIA definition) and for moderately complexity testing may serve as a Technical Consultant (TC) defined in laboratory policy, to ensure: Remedial actions are taken when test systems deviate from the laboratory’s established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and annual personnel performance evaluations and documentation of testing personnel performance competency.
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Career Level
Senior