Sr Media Systems Engineer

The Walt Disney Company • Hollywood, CA

9h • Onsite

About The Position

The Sr. Media Systems Engineer is an expert engineer in the acquisition, production, and distribution of media content. The role transforms the capabilities and flexibility of how Disney acquires, produces, and distributes content worldwide while ensuring quality, efficiency, and resiliency. It requires a comprehensive theoretical and practical understanding of the hardware and software technologies that support consumer-facing linear and digital video and audio content, including playout, studios, production control rooms, remote production, post-production, contribution and distribution systems, networking, cloud compute, production software, and virtual environments.

This position is part of a tiered sustainment model, handling complex escalated incidents across media software, networking, and hardware, often with limited assistance. The role is primarily focused on sustaining and incrementally advancing technology, while also contributing to design and build projects. It is onsite four days per week at a Disney technology office in Hollywood, California.

Requirements

• At least 5 years of relevant experience ensuring efficient sustainment, uptime, and stability in media engineering and live media production and distribution environments.
• Bachelor’s degree and equivalent work experience.
• Expert-level knowledge and experience integrating, implementing, or refreshing broadcast control-room equipment, including modern broadcast cabling infrastructure.
• Proficiency with microservices, DevOps tools, and their design principles, practices, standards, and guidelines is an advantage.
• Scripting proficiency in Python, NodeJS, Bash, or PowerShell is an advantage.
• Proficiency in SMPTE standards for broadcast television and video production or streaming environments, with a current certification. Examples include ST 292M, ST 424M, ST 2110, ST 2059, IEE1588, ST 2022-7, and SCTE-104.
• Advanced knowledge and experience with on-premises and cloud-based storage and compute infrastructure platforms and current technology offerings.
• At least one foundational cloud certification is required, such as Microsoft Certified: Azure Fundamentals, CompTIA Cloud+, or AWS Certified Solutions Architect – Associate.
• Advanced knowledge and experience with major media systems and their vendors, including asset management systems, file-based workflows, media acquisition, transcoding and encoding, graphics, and NAS/SAN technologies.
• Expert-level experience.
• Ability to climb ladders, work on raised structures and building roofs, and operate aerial lift platforms.
• Valid driver’s license.

Nice To Haves

• Proficiency with microservices, DevOps tools, and their design principles, practices, standards, and guidelines.
• Scripting proficiency in Python, NodeJS, Bash, or PowerShell.

Responsibilities

• Respond to and resolve issues affecting acquisition, production, and content distribution across multiple DEEPT networks, including outages, malfunctions, and other technical problems; perform diagnostics, repairs, and equipment replacement.
• Use system health and performance monitoring platforms; troubleshoot system problems, participate in repairs and maintenance, and install software patches and updates to resolve or prevent service problems.
• Analyze and troubleshoot streaming audio and video signals in traditional SDI and IP 2110 essence-flow routing environments.
• Analyze and troubleshoot cloud platforms as needed.
• Perform upgrades to system hardware and software workflows under the supervision of a more experienced engineer or supervisor.
• Perform preventative maintenance on broadcast systems and equipment as required, including distribution systems, switchers, consoles, playout servers, cameras, robotics, electromechanical equipment, automation systems, and radio facilities.
• Participate in engineering projects at the direction of more experienced engineers.
• Review and contribute to system and workflow documentation.
• Support third-party service providers by enforcing agreed scopes of service in service agreements.
• Select, train, motivate, and evaluate technical staff; coordinate training, address performance deficiencies, and implement disciplinary procedures.
• Support procurement of equipment, supplies, and materials for media technology systems within budget guidelines, and receive and maintain equipment and supplies.
• Support long-range planning for media technology needs, including capital improvements to enhance production and distribution capabilities.
• Lead development and implementation of technology-facility policies and procedures, maximizing integration of systems to meet business, marketing, and entertainment goals.
• Lead operational support for activities related to operating, maintaining, and programming audio and video production and distribution systems across the enterprise and connected properties.
• Participate in regular training and development objectives.
• Influence and connect work across organizational, strategy, program, project, and event levels; persuade others and change their thinking while maintaining relationships.
• Work in a fast-paced environment with minimal direction, meet tight deadlines, multitask, prioritize projects, and communicate priority updates to team members.
• Operate with limited resources, apply critical thinking, and creatively solve problems.
• Perform other duties as needed to help achieve business objectives.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package.
• Medical, financial, and/or other benefits, depending on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior