Sr Media Systems Engineer

The Walt Disney Company•Los Angeles, CA

2d•$119,200 - $159,800•Onsite

About The Position

The Sr. Media Systems Engineer is an expert engineer in the acquisition, production, and distribution of media content. The role requires broad knowledge of technical standards and hands-on experience sustaining and designing/building production systems. Engineers work across hardware- and software-based technologies supporting linear and digital video and audio, including playout, studios, production control rooms, remote production, post-production, contribution and distribution systems, networking, cloud compute, production software, and virtual environments. The position is part of a tiered sustainment model, handling escalated and complex technical issues across media software, networking, and hardware. Its primary focus is sustainment and incremental technology advancement, with participation in design/build projects. The position is onsite four days per week at a technology office in Hollywood, California.

Requirements

At least 5 years of relevant experience sustaining uptime and stability in media engineering and live media production and distribution environments.
Bachelor’s degree and equivalent work experience.
Expert knowledge and experience integrating, implementing, or refreshing broadcast control-room equipment, including modern broadcast cabling infrastructure.
Proficiency in SMPTE broadcast television and video production/streaming standards, with a current certification such as ST 292M, ST 424M, ST 2110, ST 2059, IEEE 1588, ST 2022-7, or SCTE-104.
Advanced knowledge and experience with on-premises and cloud-based storage and compute infrastructure platforms and current offerings.
At least one foundational cloud certification, such as Microsoft Azure Fundamentals, CompTIA Cloud+, or AWS Certified Solutions Architect – Associate.
Advanced knowledge and experience with major media systems and their vendors in areas such as asset management, file-based workflows, media acquisition, transcoding/encoding, graphics, and NAS/SAN technologies.
Ability to climb ladders, work on raised structures and building roofs, and operate aerial lift platforms.
Valid driver’s license.
Ability to work onsite four days per week in a technology office in Hollywood, California.

Nice To Haves

Proficiency with microservices, DevOps tools, design principles, practices, standards, and guidelines.
Scripting proficiency in Python, NodeJS, Bash, or PowerShell.

Responsibilities

Respond to and resolve system outages, malfunctions, and other technical problems affecting acquisition, production, and distribution across multiple DEEPT networks; conduct diagnostic testing, repairs, and replacements.
Use system health and performance monitoring platforms; troubleshoot system problems and failures, participate in repairs and maintenance, and install patches and updates to resolve or prevent service problems.
Analyze and troubleshoot streaming audio/video signals in traditional SDI and IP 2110 essence-flow routing environments.
Analyze and troubleshoot cloud platforms as needed.
Perform hardware and software workflow upgrades under the supervision of a more experienced engineer or supervisor.
Perform preventative maintenance on broadcast systems and equipment when required, including distribution systems, switchers, consoles, playout servers, cameras, robotics, electromechanical equipment, automation systems, and radio facilities.
Participate in engineering projects at the direction of more experienced engineers.
Review and contribute to system and workflow documentation.
Support third-party service providers by enforcing the scope of services in signed service agreements.
Select, train, motivate, and evaluate technical staff; coordinate staff training, address deficiencies, and implement discipline procedures.
Support procurement of equipment, supplies, and materials within budget guidelines, and receive and maintain equipment and supplies.
Support long-range planning for future media technology needs, including capital improvements.
Lead development and implementation of technology-facility policies and procedures, maximizing systems integration to meet business, marketing, and entertainment goals.
Lead operational support for operating, maintaining, and programming enterprise audio and video production and distribution systems and connected properties.
Participate in regular training and development objectives.
Influence stakeholders and connect organizational, strategic, program, project, and event considerations while maintaining relationships.
Work effectively in a fast-paced environment with minimal direction and tight deadlines; multitask, prioritize projects, and communicate priority updates.
Use critical thinking and creative problem-solving while operating with limited resources.
Perform other duties needed to help achieve business objectives.