Sr. Market Research Analyst

VISASQ/COLEMAN•Raleigh, NC

2d•Hybrid

About The Position

As a Senior Market Research Analyst, you will support survey projects from start to finish. This includes reviewing questionnaires, testing links, managing data quality, and assisting with client communications. The role is ideal for someone who enjoys detail-oriented work and is ready to grow their skills in project management and client engagement within a fast-paced, supportive team. You will work closely with colleagues across the U.S., EMEA, and APAC contributing to a truly global research team. To support collaboration and client coverage, we are looking for someone based on the U.S. East Coast, with a strong preference for Raleigh, NC. The above job description is not intended to be all-encompassing; rather, it provides a general description of the types of duties a Senior Market Research Analyst can be expected to perform. The nature of the expert network industry allows for a variance in day-to-day tasks as Senior Market Research Analyst respond to ever-changing client needs. The types of tasks performed, and the amount of time spent on certain tasks will vary according to client type, client need, and the macro environment of the industries in which our clients operate.

Requirements

Bachelor’s degree or equivalent
3+ years of experience in quantitative market research, preferably in B2B
Familiarity with both online and CATI survey methodologies
Working knowledge of Qualtrics (or similar platforms); comfortable supporting survey setup and send-outs
Basic proficiency with ERM systems, CRM platforms, and PowerBI
Strong attention to detail and excellent organizational skills
Confident communicator with experience in client-facing roles
Ability to manage multiple deadlines and shifting priorities
Skilled in Excel and the Microsoft Office suite
Proactive, collaborative, and motivated to grow in a fast-paced environment
Must be authorized to work in the United States.

Nice To Haves

Agile research experience and global collaboration interest a plus

Responsibilities

Manage responsibilities for assigned survey projects, including: Reviewing questionnaires and providing constructive feedback, Testing survey links and compiling feedback from stakeholders, Conducting data quality reviews and final checks, Compiling and preparing final raw data files for client delivery
Assist in assessing survey feasibility and developing quotes and proposals
Participate in client intake and project management calls
Coordinate day-to-day communication with clients under guidance from Associate or Market Research Managers
Monitor survey fieldwork using Qualtrics or similar platforms; support basic programming tasks when needed
Use ERM tools at a basic level to manage records, search projects, and track progress
Support vendor communication and develop vendor management skills on assigned and collaborative projects
Maintain accurate records in CRM and use PowerBI to review client activity and performance data
Escalate any project-related risks or issues to senior team members as needed
Contribute to a collaborative team culture and support process improvement efforts