Market Research Analyst

Visasq/Coleman•Raleigh, NC

About The Position

VISASQ/COLEMAN is seeking a Market Research Analyst to support survey projects from start to finish, including questionnaire review, survey-link testing, data-quality management, and client communications. The role supports project management and client engagement in a fast-paced, collaborative environment and works with colleagues across the U.S., EMEA, and APAC. The company is seeking a U.S. East Coast-based candidate, with a strong preference for Raleigh, North Carolina. Depending on location, the role may be fully remote or hybrid, with a hybrid schedule requiring 10 in-office days per month. The position offers the opportunity to develop within the market research industry through mentorship, ongoing training, and continuous learning. Day-to-day duties may vary with client needs and industry conditions. The role is FLSA-exempt and is not eligible for overtime pay. Employees must be authorized to work in the United States and are required to sign the company’s standard non-compete agreement.

Requirements

Bachelor’s degree or equivalent.
At least 3 years of experience in quantitative market research.
Familiarity with online and CATI survey methodologies.
Working knowledge of Qualtrics or similar platforms, including supporting survey setup and send-outs.
Basic proficiency with ERM systems, CRM platforms, and PowerBI.
Strong attention to detail and excellent organizational skills.
Confident communication skills and experience in client-facing roles.
Ability to manage multiple deadlines and shifting priorities.
Proficiency in Excel and the Microsoft Office suite.
Proactive, collaborative approach and motivation to grow in a fast-paced environment.
Authorization to work in the United States.

Nice To Haves

B2B market research experience, preferably.
Agile research experience.
Interest in global collaboration.

Responsibilities

Manage assigned survey projects, including reviewing questionnaires and providing constructive feedback.
Test survey links and compile stakeholder feedback.
Conduct data-quality reviews and final checks.
Compile and prepare final raw data files for client delivery.
Assist in assessing survey feasibility and developing quotes and proposals.
Participate in client intake and project management calls.
Coordinate day-to-day client communication under the guidance of Associate or Market Research Managers.
Monitor survey fieldwork using Qualtrics or similar platforms and support basic programming tasks when needed.
Use ERM tools at a basic level to manage records, search projects, and track progress.
Support vendor communications and develop vendor management skills on assigned and collaborative projects.
Maintain accurate CRM records and use PowerBI to review client activity and performance data.
Escalate project-related risks or issues to senior team members.
Contribute to a collaborative team culture and support process improvement efforts.

Benefits

Competitive salary and performance-based bonuses, which may be awarded quarterly or annually depending on role.
Health benefits with high percentages of insurance premiums covered; employer HSA contributions are available for qualifying HDHP plans.
401(k) contributions.
Flexible working environment; depending on location, the role may be fully remote or hybrid, with 10 in-office days per month for hybrid work.
Responsible Paid Time Off, 7 sick days, and 12 holidays off.
Parental leave.
Ongoing learning and development, including training and mentorship programs.
Team outings and social events, and tenure gifts.
Employer-provided technology.
Paid corporate social responsibility service days.