Sr. Manager, Vendor Management Business Operations

Public Partnerships | PPL • US NY Remote, NY

1d • $149,000 - $155,000 • Remote

About The Position

The Sr Manager, Vendor Management Business Operations is responsible for developing and managing relationships with third-party vendors and to ensure quality, performance, cost-effectiveness, and compliance with organizational standards. This role works cross-functionally with internal stakeholders to optimize vendor performance, negotiate contracts, mitigate risks, and drive value from vendor partnerships.

Requirements

• Strong negotiation and contract management skills.
• Experience managing vendor performance and supplier relationships.
• Excellent analytical, communication, and problem-solving abilities.
• Proficiency with Microsoft Office Suite, particularly Excel and Power BI.
• Ability to manage multiple priorities and work effectively with cross-functional teams.

Responsibilities

• Develop and maintain strategic relationships with vendors and suppliers.
• Oversee and manage vendor workforce operations exceeding 300+ vendor personnel, ensuring appropriate staffing levels, workforce planning, productivity, performance management, training compliance, and alignment with business objectives and service level commitments.
• Resolve vendor performance issues and escalate concerns when necessary.
• Lead vendor selection, onboarding, and contract negotiation processes.
• Manage contract renewals, amendments, and termination processes.
• Monitor vendor performance against service level agreements (SLAs), key performance indicators (KPIs), and contractual obligations.
• Analyze vendor spend, performance metrics, and market trends to support strategic decision-making.
• Track operational trends, forecasting needs, and capacity planning to support business growth.
• Manage monthly vendor operating budgets, ensuring expenses are tracked, forecasted, and aligned with approved financial plans and organizational objectives.
• Ensure vendor compliance with company policies, regulatory requirements, and security standards.
• Assess and mitigate vendor-related risks, including financial, operational, and compliance risks.
• Collaborate with Procurement, Finance, Legal, Operations, and business stakeholders on vendor-related activities; to monitor vendor spend, reconcile invoices, investigate billing discrepancies, and ensure timely payment processing.
• Track operational trends, forecasting needs, and capacity planning to support business growth.
• Maintain accurate vendor records, documentation, and reporting.
• Identify opportunities for cost savings, process improvements, and operational efficiencies.
• Conduct regular business reviews with vendors to assess performance, identify issues, and implement improvement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager