Sr. Manager, UX Design, Prime Video User Experience Design

Amazon • Culver City, CA

4d • Onsite

About The Position

The Prime Video Experience Design team is seeking a highly skilled, customer-obsessed Sr. Manager, UX Design, to drive design direction for end-to-end experiences for our customers worldwide. This role will be responsible for helping to define the future vision for how fans engage with Prime Video content. In this fast-paced, collaborative environment, you'll work on all aspects of UX design, including information architecture, UI, and interaction design. This role is for a hands-on leader who establishes a vision and strategy, scales their impact by empowering other designers on the team, and is a key contributor to design artifacts. You will develop strong relationships with fellow Design Leaders and partner closely with Product and Engineering counterparts throughout the product development process to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving the problems of our customer, always putting their needs first. The right candidate leads by doing and has a passion for solving problems at a massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.

Requirements

• Bachelor's degree or equivalent industry experience
• 8+ years of professional design experience
• An available online portfolio
• Experience designing interfaces for web, mobile, and living room devices
• Experience owning end-to-end product design for large-scale products
• Strong skills in both working with and presenting to executive leaders
• Proficiency with modern design tools (e.g., Figma)
• Background working in a collaborative, multi-disciplinary UX team
• Strong understanding of systems design and platform scalability

Nice To Haves

• Master's degree in design, human-computer interaction (HCI), or equivalent
• Experience working with entertainment and technology development companies
• Experience working with distributed teams across multiple time zones
• Skill in developing rapid UI prototypes using AI
• Experience designing for accessibility and inclusivity
• Experience defining multi-year design vision or strategy
• Track record of influencing org-wide design culture or standards
• Experience with design systems at scale
• Familiarity with experimentation frameworks and data-informed design

Responsibilities

• Lead, mentor, and manage a team of UX Designers within the Prime Video UX Design and Research Studio, focused on discovery and playback experiences
• Define and implement design strategies and spearhead AI-driven initiatives that enhance customer efficiency and experiences
• Serve as a bridge between UX, Engineering, and Product Management teams. Partnering on requirements gathering, use cases, scheduling, resource allocation, and ensuring interdependencies are understood and planned for
• Present design work and disseminate project information to partners, stakeholders, and executive leadership to drive alignment and informed decision-making
• Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance business needs against technical constraints
• Lead design delivery by managing team backlogs, removing obstacles, coordinating reviews, communicating status, and empowering designers to own their timelines
• Implement repeatable processes and tools to prioritize, plan, and manage multiple parallel projects
• Build and maintain strong relationships with cross-functional stakeholders and senior leadership teams across Prime Video
• Analyze customer problems and design delightful solutions that meet measurable business goals
• Be a strong design advocate across the entire Prime Video organization and a bar raiser for quality of work

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager