Sr. Manager, Technical Product Owner – Legal
About The Position
Johnson & Johnson is seeking a Senior Manager, Technical Product Owner to lead the Legal Work Management product portfolio, driving innovation and excellence in legal service delivery through the ServiceNow platform. This hybrid role is based in New Brunswick, NJ and is open to both internal and external candidates. As a Technical Product Owner, you’ll craft product strategy, guide global agile squads, and deliver impactful solutions that improve the experience and effectiveness of our legal teams. You’ll bring a strong mix of technical expertise, critical thinking, and collaborative leadership to deliver scalable, user-centered solutions. This role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. For over 135 years, Johnson & Johnson has been committed to caring for the world, one person at a time. Our people bring heart, science, and ingenuity to everything we do—touching the lives of more than a billion people every day. We believe in the power of diverse perspectives, continuous learning, and inclusive innovation to drive significant change.
Requirements
- Bachelor’s degree required; advanced degree or equivalent experience preferred.
- 8–10 years leading complex, global technology programs.
- 5+ years of hands-on experience with ServiceNow, including roadmap development (certifications a plus).
- Proven leadership in managing and mentoring high-performing teams.
- Strong communication and partner engagement skills.
- Experience inspiring change across diverse organizational landscapes.
- Expertise in technology lifecycle management and transformation initiatives.
- Proficiency in budget planning, resource management, and portfolio oversight.
- Ability to translate business needs into scalable, user-focused solutions.
Nice To Haves
- Familiarity with ServiceNow modules such as Work Management, ITSM, or HRSD.
- Understanding of compliance, security, and regulatory frameworks.
- Experience managing hybrid SaaS and custom-built environments.
- Knowledge of Agile and Waterfall methodologies.
- Track record of leading cross-functional initiatives.
- Dedication to building inclusive, collaborative team cultures.
Responsibilities
- Lead the Legal Work Management product portfolio, including solution design, product lifecycle management, prioritization, and financial oversight.
- Align product roadmaps and delivery plans with global business goals through close collaboration with partners.
- Champion consistency and scalability of ServiceNow-based solutions across regions.
- Partner with Product and Enterprise Architects to ensure robust, future-ready platforms.
- Oversee the full lifecycle of platform solutions—from design and testing to deployment and support.
- Guide agile squads and coordinate with cross-functional teams including PMO and Tech Services.
Benefits
- medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- consolidated retirement plan (pension) and savings plan (401(k)).
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
- Caregiver Leave – 10 days
- Volunteer Leave – 4 days
- Military Spouse Time-Off – 80 hours
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
