The Manager, Technical Product Owner (TPO) leads the Information Technology (IT) development team(s) providing technology vision, systems development oversight and day-to-day operational management for all technology within their area of responsibility. This role provides technical leadership to all members of the product teams, both business and IT, to drive continual product innovation. The TPO provides vision and direction to the IT development team(s) and stakeholders within and outside of the organization, ensuring the timely completion of all technology initiatives and remaining actively involved in the continuous improvement of all products. The TPO actively identifies and removes impediments to ensure delivery of product development deliverables based on the product roadmaps and timetable established by the company. In partnership with business leadership, ensures product development is aligned with product vision, roadmap and business expansion/growth opportunities. The TPO develops the technology roadmap for managed products, supporting the goals and objectives defined in the overall product roadmap. They provide backlog management, iteration planning, and elaboration of the user stories. Works closely with the Business Product Owner (BPO) to create and maintain a product backlog according to business value or ROI. Leads the planning product release plans and sets expectations for delivery of new functionalities. Provides monthly status reporting of all projects to include schedules, scope and total estimated costs (including hours and other expenses). Uses Agile practices for oversight of managed products to ensure teams continually develop and improve products in an effective and efficient manner. Responsible for the adherence to Service Level Agreements (SLAs) for all customer facing and critical internal systems. Ensures team adherence to company programming standards and controls. Stays current on key technology developments that could involve a change to or improvement of products managed. Acts as a liaison for managed products with other areas of the company and within IT. Directs, organizes, supervises and assists product staff. Assumes responsibility for ensuring the efficient and effective operation of staff by reviewing and improving existing operating policies and procedures and ensuring their effective implementation and maintenance; implementing new procedures as required. Makes personnel decisions regarding employment, development, performance ratings, salary changes, promotions, transfers, and terminations. Other duties as assigned by management.
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Job Type
Full-time
Career Level
Manager