Sr. Manager, Solutions Consultant Team Lead - Business Cards & Payments (Remote Eligible)
About The Position
Within Capital One’s Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things. We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs. Our Field teams work with Small, Midsize and Enterprise companies, seeking to understand their business and identify where Capital One products can add value. We are committed to helping customers leverage our card products and features to streamline their accounts payable process and increase profitability to their bottom line. Business Cards & Payments is looking for a Sr. Manager to lead our Solutions Consultants team. Capital One Solutions Consultants are trusted advisors, supporting our field sales team with existing and prospective customers during the sales process, bringing extensive product expertise, accounts payable process knowledge, technical expertise and industry best practices. As our Solutions Consultant Sr. Manager, you will lead the team of Solutions Consultants to optimize support for our field sales team. Our field sales teams need assistance in guiding our customers on how our products will work within their accounting processes and systems. Your guidance, expertise, and mentorship of your team will empower our field sales teams and provide a differentiated level of value to our customers. Your team will play a key role in defining solutions that deliver on a customer’s key business priorities and ensuring value realization of their partnership with Capital One.
Requirements
- At least 2 years of experience in people leadership or peer coaching
- At least 5 years of experience working with accounting systems and the accounts payable process
Nice To Haves
- Bachelor’s Degree or military experience
- At least 5 years of people leadership experience managing a technical pre-sales or solutions consulting team
- At least 5 years of experience with business payment rails (such as ACH, Virtual Card, Wire) and technical integration methods (such as APIs, SFTP file transfers)
- 6+ years experience working directly with mid-market or enterprise ERP or accounting ecosystems (such as NetSuite, Sage, QuickBooks, SAP) or the accounts payable process
Responsibilities
- Recruit, hire, and retain industry-leading Solutions Consulting talent, building a diverse, high-performing team.
- Train, mentor, and coach team members, inspiring them to achieve their full potential while expanding their technical acumen across accounting systems and B2B payment platforms.
- Serve as an escalation point for complex technical deals, guiding your team through advanced architecture, integration hurdles, and custom client workflows.
- Partner closely with Field Sales leadership to develop resource allocation strategies that optimize SC engagement, accelerate the sales cycle, and drive growth.
- Define, measure, and optimize key performance metrics for the SC organization, ensuring high resource utilization, deal technical accuracy, and team accountability.
- Collaborate closely with multiple stakeholders across the organization to prioritize, influence, and refine product roadmaps based on field intelligence and client requirements.
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
