Sr. Manager, Software Business Operations

Scout Motors • Charlotte, NC

8d • Onsite

About The Position

Scout Motors is bringing back an iconic American vehicle, electrifying and digitizing it with American innovation. We are building a company that respects its people, customers, and the work-life balance, creating vehicles that are at home in various environments. We offer two powertrains: an all-electric option and the Harvester™ range extender. We empower our teams to innovate and are looking for visionary leaders, knowledgeable doers, and passionate go-getters to join us in shaping the future of transportation.

Requirements

• Bachelor's degree in engineering, business, or another relevant field.
• 10+ years of experience developing and managing OEM Connected Services relationships and consumer offers.
• 5+ years of managing project and/or product teams related to Charging or Connected Services, with a demonstrated success in delivering products & features at an automotive OEM.
• Broad base of project management and technical knowledge especially related to the automotive sector.
• Current knowledge of trends in project tracking tools and best practices.
• Customer-first mindset, always thinking from the point of view of a Scout customer.
• Demonstrated success leading cross-functional teams through the planning, delivery, commercialization, and launch of products and services.
• Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA/Confluence.
• Proven track record of building a high-performing team and developing a positive team culture.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.
• Integrity, curiosity, resourcefulness, positive attitude, and a growth mindset.
• Comfortable with change and flexible in a fast-paced, high-growth environment.
• Collaborative approach to achieve ambitious goals.

Responsibilities

• Own annual budget planning, forecasting, and financial management activities across the Charging, Connectivity, Cloud Services, and Software Services portfolio.
• Lead and develop a multidisciplinary team spanning business operations, project management, financial planning, analytics, data science, marketing programs, launch readiness, and training & communications.
• Partner with Finance and business leaders to develop business cases, investment proposals, and ROI assessments for strategic initiatives.
• Lead annual and long-range workforce planning activities, including headcount forecasting, organizational planning, and resource allocation recommendations.
• Monitor program and vendor spending against approved budgets, proactively identifying risks, opportunities, and corrective actions.
• Support planning round activities by consolidating budget, resource, and investment assumptions across the portfolio of products.
• Partner with Procurement, Finance, and key stakeholders to ensure financial alignment for software, technology, and service investments.
• Lead complex cross-functional programs across Charging, Connectivity, Cloud Services, Fleet, and Software Products.
• Drive execution-excellence across multiple programs, ensuring on-time and on-budget delivery for all Energy & Software Services features and products.
• Develop and maintain detailed project plans, timelines, and deliverables.
• Utilize JIRA & Confluence to define & manage program artifacts and ensure clarity and accountability across key stakeholders.
• Track progress against digital, RVT, & vehicle milestones and proactively identify risks and mitigation strategies to ensure on-time and on-budget delivery of products & features.
• Track the progress of all Charging, Cloud, & Connectivity purchasing projects including RFIs & RFQs.
• Coordinate commercial, product, engineering, finance, legal, procurement, and finance stakeholders to achieve program objectives.
• Partner with Product, Engineering, & IT planning teams and engineering teams to ensure seamless integration of Charging & Connectivity backlog into PI planning & sprint planning.
• Facilitate prioritization decisions across competing initiatives while balancing customer value, technical constraints, & business objectives.
• Ensure that our business priorities are supported by engineering, digital, & IT execution capacity.
• Lead commercialization planning for Charging, Connectivity, Cloud Services, Fleet Services, and future software offerings.
• Oversee marketing programs, go-to-market activities, launch readiness, training, and communications to support successful product adoption.
• Coordinate cross-functional launch activities across Product, Engineering, Marketing, Customer Experience, Training, Legal, and Operations teams.
• Partner closely with Marketing, Product, Sales, Customer Experience, and Training teams to develop and execute go-to-market strategies for new products and services.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with: Eligibility for 1 assigned vehicle
• A mobility stipend
• Pay Transparency
• Annual performance bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager