Sr. Manager, Software Business Operations

Scout Motors•Novi, MI
•$150,000 - $181,250•Onsite

About The Position

Scout Motors is reviving an iconic American vehicle brand, electrifying and digitizing it with American innovation. The company emphasizes respect for the past, communities, work/play balance, and customers, offering both all-electric and range-extender powertrains. Scout Motors empowers its teams to innovate, seeking visionary, collaborative, and passionate individuals to shape the future of transportation. This role is an opportunity to build products and a company from the ground up with an iconic brand. This role will focus on the Charging, Connectivity, Cloud Services, and Software Services portfolio. The Sr. Manager will be responsible for business operations, project delivery, and commercialization within this domain. The position requires a strong understanding of automotive connected services, project management, financial planning, and cross-functional team leadership. The ideal candidate will be a visionary, a doer, and a go-getter with a customer-first mindset, comfortable in a fast-paced, high-growth environment.

Requirements

  • Bachelor's degree in engineering, business, or another relevant field.
  • 10+ years of experience developing and managing OEM Connected Services relationships and consumer offers.
  • 5+ years of managing project and/or product teams related to Charging or Connected Services, with a demonstrated success in delivering products & features at an automotive OEM.
  • Broad base of project management and technical knowledge especially related to the automotive sector.
  • Current knowledge of trends in project tracking tools and best practices.
  • Customer-first mindset, always thinking from the point of view of a Scout customer.
  • Demonstrated success leading cross-functional teams through the planning, delivery, commercialization, and launch of products and services.
  • Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA/Confluence.
  • Proven track record of building a high-performing team and developing a positive team culture.
  • Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.

Nice To Haves

  • Integrity
  • Curiosity
  • Resourcefulness
  • Positive attitude
  • Growth mindset
  • Comfortable with change
  • Flexible in a fast-paced, high-growth environment
  • Collaborative approach to achieve ambitious goals

Responsibilities

  • Own annual budget planning, forecasting, and financial management activities across the Charging, Connectivity, Cloud Services, and Software Services portfolio.
  • Lead and develop a multidisciplinary team spanning business operations, project management, financial planning, analytics, data science, marketing programs, launch readiness, and training & communications.
  • Partner with Finance and business leaders to develop business cases, investment proposals, and ROI assessments for strategic initiatives.
  • Lead annual and long-range workforce planning activities, including headcount forecasting, organizational planning, and resource allocation recommendations.
  • Monitor program and vendor spending against approved budgets, proactively identifying risks, opportunities, and corrective actions.
  • Support planning round activities by consolidating budget, resource, and investment assumptions across the portfolio of products.
  • Partner with Procurement, Finance, and key stakeholders to ensure financial alignment for software, technology, and service investments.
  • Lead complex cross-functional programs across Charging, Connectivity, Cloud Services, Fleet, and Software Products.
  • Drive execution-excellence across multiple programs, ensuring on-time and on-budget delivery for all Energy & Software Services features and products.
  • Develop and maintain detailed project plans, timelines, and deliverables. Utilize JIRA & Confluence to define & manage program artifacts and ensure clarity and accountability across key stakeholders.
  • Track progress against digital, RVT, & vehicle milestones and proactively identify risks and mitigation strategies to ensure on-time and on-budget delivery of products & features.
  • Track the progress of all Charging, Cloud, & Connectivity purchasing projects including RFIs & RFQs.
  • Coordinate commercial, product, engineering, finance, legal, procurement, and finance stakeholders to achieve program objectives.
  • Partner with Product, Engineering, & IT planning teams and engineering teams to ensure seamless integration of Charging & Connectivity backlog into PI planning & sprint planning.
  • Facilitate prioritization decisions across competing initiatives while balancing customer value, technical constraints, & business objectives.
  • Ensure that our business priorities are supported by engineering, digital, & IT execution capacity.
  • Lead commercialization planning for Charging, Connectivity, Cloud Services, Fleet Services, and future software offerings.
  • Oversee marketing programs, go-to-market activities, launch readiness, training, and communications to support successful product adoption.
  • Coordinate cross-functional launch activities across Product, Engineering, Marketing, Customer Experience, Training, Legal, and Operations teams.
  • Partner closely with Marketing, Product, Sales, Customer Experience, and Training teams to develop and execute go-to-market strategies for new products and services.

Benefits

  • Competitive insurance including: Medical, dental, vision and income protection plans
  • 401(k) program with: An employer match and immediate vesting
  • Generous Paid Time Off including: 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
  • Corporate Vehicle Program with: Eligibility for 1 assigned vehicle
  • A mobility stipend
  • Pay Transparency
  • Annual performance bonus program
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