Sr Manager Sales TO-Cabo

Hilton Grand VacationsOrlando, FL
Onsite

About The Position

As a Sr. Sales Manager TO you would be responsible for implementing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: Generate maximum sales efficiency while maintaining or exceeding targeted net sales volume. Promote and support branded Hilton Grand Vacations and Hilton Club culture. Assist with supervision and lead all aspects of sales line through mentoring, modeling and reinforcing effective sales and customer service practices, behaviors and results. Must maintain a professional and personal image that upholds the HGV standards of integrity, quality, and service to customers.

Requirements

  • Proven leadership in sales, with the ability to mentor and develop a high-performing team.
  • Industry experience required, previous experience in this role is highly preferred.
  • Strong communication skills, both verbal and written.
  • A passion for inspiring team members and delivering exceptional guest experiences.
  • Ability to analyze performance metrics and implement strategies for improvement.

Responsibilities

  • Close Sales & Oversee Documentation: Assist sales representatives in closing deals and ensure accurate preparation of necessary documentation.
  • Optimize Performance: Manage the sales line to meet or exceed operating budget targets and uphold Bluegreen’s minimum performance standards.
  • Lead Team Development: Recruit, hire, and mentor sales representatives, providing coaching and training to help them succeed.
  • Conduct Presentations: Step in to conduct sales presentations as needed to maintain smooth prospect flow.
  • Training & Development: Hold at least one weekly training session to enhance team skills, using the curriculum approved by the Director of Sales.
  • Monitor Metrics: Ensure team performance meets or exceeds standards for VPG, sampler sales, referrals, Medallia scores, and other key metrics.
  • Maintain Accountability: Have necessary tough conversations and issue disciplinary actions when required to maintain team standards.
  • Evaluate and guide team members to maintain high performance and serve as exemplary representatives of the company.
  • Attend and conduct site meetings and training sessions as directed.
  • Conduct refresher training for team members who fall below minimum performance standards.
  • Present pricing, financing, and incentives to prospective guests and make final decisions to close sales.

Benefits

  • Medical, dental, vision, life insurance, 401(k) with company match, and tuition reimbursement.
  • Flexible schedule in a supportive environment.
  • Opportunities for advancement in a promote-from-within culture.
  • Performance-based incentives and rewards.
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