Sr Manager, RevOps - Intelligence & Enablement

AmericoldAtlanta, GA
Onsite

About The Position

The Senior Manager, Revenue Operations (Intelligence & Sales Enablement) is a strategic and operational leader responsible for advancing Americold’s commercial effectiveness through data, analytics, systems, and sales enablement. This role leads a multidisciplinary team spanning data science, analytics, sales operations, and Salesforce (SFDC) enablement, and is accountable for transforming data into actionable insights, scaling/enhancing sales processes, and optimizing commercial performance across the organization. Operating at the intersection of data, technology, and go-to-market execution, this leader will enable smarter decision-making, improve sales productivity, and strengthen the infrastructure supporting revenue growth. This is a high-impact people leadership role, responsible for managing a team and serving as a key partner to Business Development, Revenue Operations Execution team, and Executive Leadership. This role is critical to building a best-in-class Revenue Operations capability at Americold—connecting data, systems, and sales execution to unlock growth, improve decision-making, and drive commercial excellence.

Requirements

  • Bachelor’s degree in Business, Finance, Data Analytics, Statistics, or a related field.
  • 7+ years of experience in Revenue Operations, Sales Operations, Analytics, Commercial Finance, or related fields.
  • 3+ years of people leadership experience, including managing managers and technical teams.
  • Proven experience leading data/analytics teams, sales operations, and/or sales enablement functions.
  • Strong experience with Salesforce.com (SFDC) and CRM-driven organizations.
  • Demonstrated success building and scaling reporting, dashboards, and analytics capabilities.
  • Strong demonstrable experience with tools such as Tableau, Power BI, or similar visualization platforms.
  • Experience working in cross-functional, matrixed environments.
  • Strong analytical and strategic thinking capability with the ability to translate data into business insights.
  • Deep understanding of sales processes, pipeline management, and revenue drivers.
  • Familiarity with data science, predictive analytics, and KPI development.
  • Excellent communication skills with the ability to convey complex concepts clearly to leadership.
  • Proven ability to influence, align stakeholders, and drive change across functions.
  • Strong operational rigor, attention to detail, and execution discipline.

Nice To Haves

  • Advanced degree (MBA, MS in Analytics, or similar).
  • Experience in supply chain, logistics, or warehousing environments.
  • Background in both technical (data/analytics) and commercial (sales/finance) roles.
  • Experience leading Salesforce transformations or large-scale enablement initiatives.
  • Present professional image: In person, written, and verbally with all levels of the organization, customers, and external stakeholders.
  • Organized with the ability to execute in a matrix environment, with experience in prioritizing requests from multiple managers.
  • Progressive, flexible, and team-oriented approach desired.
  • Possess a proactive approach with strong customer service orientation.
  • Demonstrate an uncompromising level of integrity and maintain a high degree of confidentiality.

Responsibilities

  • Lead, develop, and scale a high-performing Revenue Operations team consisting of managers, data scientists, and sales analytics professionals.
  • Provide coaching, performance management, and career development to direct and indirect reports.
  • Foster a culture of data-driven decision making, continuous improvement, and accountability.
  • Establish clear priorities, operating cadences, and delivery expectations across the team.
  • Own the development and evolution of sales and commercial reporting, dashboards, and KPIs.
  • Translate complex data into actionable insights to inform leadership decision-making.
  • Partner with the Revenue Operations Execution team and Business Development to enhance forecasting, pipeline visibility, and performance tracking.
  • Oversee advanced analytics initiatives, including predictive modeling, segmentation, and performance optimization.
  • Ensure data integrity, governance, and alignment across Salesforce, financial systems, and enterprise data sources.
  • Lead the design and execution of sales processes, tools, and training programs to improve seller productivity.
  • Standardize and continuously improve the end-to-end sales lifecycle (lead → opportunity → close → onboarding).
  • Own and evolve Salesforce (SFDC) as the core system of engagement, ensuring usability, adoption, and data quality.
  • Partner with Sales Leadership to identify gaps in execution and deploy targeted enablement solutions.
  • Oversee SFDC administration, enhancements, and roadmap planning.
  • Drive prioritization and execution of system improvements, automation, and integrations.
  • Ensure alignment between SFDC, reporting tools, and upstream/downstream systems.
  • Translate business requirements into scalable technical solutions in partnership with IT.
  • Serve as a trusted advisor to senior leadership on commercial performance, pipeline health, and productivity trends.
  • Synthesize insights from disparate data sources to support strategic initiatives and operational decisions.
  • Identify opportunities to improve pricing execution, deal quality, and sales efficiency.
  • Partner across the Revenue Operations Execution team, Operations, and Supply Chain Solutions to align revenue strategy with execution.
  • Drive automation and process improvements across reporting, analytics, and sales operations.
  • Introduce best practices in data science, analytics, and sales enablement.
  • Evaluate and implement new tools, technologies, and methodologies to enhance capabilities.
  • Build scalable frameworks that support future growth and organizational complexity.
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