Sr Manager, Revenue Cycle
About The Position
At Shenandoah Oncology, our mission is simple: provide exceptional cancer care close to home. We are seeking a strategic, results-driven Senior Manager, Revenue Cycle to lead critical revenue cycle operations that support our physicians, clinical teams, and patients across the organization. This highly visible leadership role is ideal for an experienced revenue cycle professional who is passionate about operational excellence, financial stewardship, process improvement, and developing high-performing teams. You'll have the opportunity to influence strategy, drive meaningful changes, and make a measurable impact on both organizational performance and the patient experience. Why Shenandoah Oncology? We believe exceptional patient care starts with exceptional people. When you join Shenandoah Oncology, you'll become part of a collaborative leadership team committed to innovation, accountability, and continuous improvement. What Makes This Opportunity Unique? Enterprise Leadership Impact – Influence revenue cycle strategy, performance, and operational outcomes across the practice. Collaborative Culture – Partner closely with physicians, practice leadership, and enterprise teams to drive success. Transformational Opportunity – Lead initiatives that improve efficiency, reimbursement, compliance, and the patient financial experience. Visible Leadership Role – Work directly with senior leaders while helping shape the future of the organization. Relocation Assistance Available – Support available for qualified candidates outside the area.
Requirements
- High School Diploma or GED required
- 8–10 years of progressive multi-specialty revenue cycle management experience, with a proven track record of achieving results
- 4+ years of leadership experience, including coaching, developing, and managing teams
- Deep knowledge of revenue cycle operations, payer regulations, and reimbursement methodologies
- Strong analytical, problem-solving, and process improvement capabilities
- Ability to influence cross-functional stakeholders and drive accountability
Nice To Haves
- Bachelor’s degree in Finance, Business, or related field preferred
Responsibilities
- Lead and develop a high-performing revenue cycle team, including Billers, Insurance Specialists, Payment Posters, Eligibility Specialists, and Coders
- Oversee charge capture and coding operations to ensure accuracy, timeliness, and compliance
- Drive strategic revenue cycle initiatives including process redesign, workflow optimization, and technology utilization
- Own and deliver on key performance indicators (KPIs) related to revenue capture, collections, AR performance, and compliance
- Optimize point-of-service collections and front-end financial processes
- Monitor, analyze, and report on revenue cycle metrics; provide actionable insights to leadership
- Partner with physicians, operational leaders, and RBO management to identify risks and implement performance improvements
- Ensure compliance with Practice and The US Oncology Network policies, as well as state and federal regulations
- Lead onboarding and ongoing development for direct and indirect reports
- Develop training programs and reinforce consistent, best-practice workflows across the team
Benefits
- Medical, Dental & Vision Insurance
- 401(k) with Employer Match
- Generous Paid Time Off & Paid Holidays
- Life & Disability Insurance
- Tuition Reimbursement
- Employee Assistance Program
- Wellness Programs & Employee Discounts
- Professional Development Opportunities
- Relocation Assistance Available
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
