Sr. Property Manager, BK, US&C

Restaurant Brands International•Miami, FL

20h•Onsite

About The Position

Restaurant Brands International (RBI) manages more than 5,000 properties globally for Burger King, Tim Hortons, Popeyes, and Firehouse Subs. The Sr. Manager, Property Management US & Canada will work with business functional areas to develop, assess, model, and implement strategies for the current restaurant portfolio and future restaurants. The role leads property management for approximately 2,400 Burger King properties, primarily in the United States, addressing landlord and tenant concerns. The position directly oversees eight Property Managers and Assistant Property Managers and is accountable for team performance and service delivery. This role reports to the Director, Real Estate. The position is onsite five days per week.

Requirements

At least 6 years of experience in property management-related roles.
Degree in business, finance, accounting, or real estate.
Professional property management designation such as CPM or RPA.
Interpersonal and communication skills that support influencing a wide range of internal and external audiences.
Ability to work effectively in teams, particularly cross-functional teams.
Ability to thrive in a fast-paced environment and handle uncertainty.
Ability to lead a team using a ticketing system to organize work and manage timeliness and service quality.
Microsoft Office experience, including Excel, Word, PowerPoint, and Outlook.
Ability to prioritize and stay organized across tasks with varying urgency and importance.
Problem-solving ability, including handling problems without readily available precedent solutions.
Ownership mentality, humility, and a collaborative approach.
Excellent, friendly verbal and written communication.

Nice To Haves

Past experience with SAP or lease management software such as Tango, Yardi, Lucernex, or Costar.

Responsibilities

Lead a team of eight employees and oversee property management concerns for approximately 2,400 Burger King properties in the United States and Canada, primarily located in the United States.
Determine the team's property management strategy and partner with cross-functional teams to ensure alignment.
Work closely with Asset Management, Lease Administration, Development, Legal, Finance, and Accounting.
Design performance metrics, define success, and establish cadences and routines to manage workload and volume.
Identify broader market trends and areas of significance to tenants and franchisees.
Provide team leadership as a team player, motivator, mentor, and accessible manager.
Break down large, complex business problems and present and execute solutions.
Lead cross-functional initiatives designed to improve customer service quality.
Represent the team in regular presentations to senior leadership and review team performance.