Sr Manager, Product Marketing, Client Adoption & Growth

American ExpressNew York, NY
$103,750 - $174,750Hybrid

About The Position

As Sr Manager, Product Marketing, Client Adoption & Growth, you will lead marketing strategies focused on expanding awareness, engagement, and utilization across our existing Global & Large Enterprises customer base. In 2026, our organization is evolving into a strategic, full-funnel product marketing engine accountable not only for campaign execution, but for measurable client adoption and commercial growth. This role will translate product innovation into actionable customer activation strategies that drive usage, cross-selling, and long-term engagement. You will partner closely with Product Management, Sales, Client Management, Events, and other Marketing partners to unlock growth within existing accounts. You will manage 1-2 Product Marketing Specialists and cultivate a culture of accountability, analytical rigor, and customer-centric execution.

Requirements

  • Experience leading marketing strategies focused on client adoption and growth.
  • Experience translating product innovation into customer activation strategies.
  • Experience partnering with cross-functional teams such as Product Management, Sales, and Client Management.
  • Experience managing direct reports (Product Marketing Specialists).
  • Demonstrated ability to cultivate a culture of accountability, analytical rigor, and customer-centric execution.

Responsibilities

  • Lead marketing strategies focused on expanding awareness, engagement, and utilization across our existing Global & Large Enterprises customer base.
  • Translate product innovation into actionable customer activation strategies that drive usage, cross-selling, and long-term engagement.
  • Partner closely with Product Management, Sales, Client Management, Events, and other Marketing partners to unlock growth within existing accounts.
  • Manage 1-2 Product Marketing Specialists and cultivate a culture of accountability, analytical rigor, and customer-centric execution.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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