Sr Manager-Product Management

American ExpressNew York, NY
$103,750 - $174,750Hybrid

About The Position

American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) makes business membership essential by creating and delivering world-class marketing that drives demand, deepens engagement, and showcases the value of our differentiated products and services. Our portfolio includes charge, lending, co-brand, and corporate cards, along with a suite of small business banking and B2B solutions. As a Senior Manager- Product Management for Advanced Targeting Capabilities, you will help shape the future of AI-driven marketing and sales targeting across one of the world’s leading commercial payments organizations. You will lead the strategy and execution of enterprise targeting, decisioning, and data-driven capabilities that power personalized engagement at scale across millions of business customers globally. You will operate at the intersection of business, data science, and technology—translating complex requirements into scalable product capabilities and partnering closely with Engineering and Data Science teams to deliver resilient, modern, and future-ready platforms. This role offers the opportunity to influence the next generation of AI-enabled marketing and sales capabilities while driving meaningful business growth and customer impact.

Requirements

  • Experience in Product Management
  • Experience in AI-driven marketing and sales targeting
  • Experience in enterprise targeting, decisioning, and data-driven capabilities
  • Ability to translate complex requirements into scalable product capabilities
  • Experience partnering with Engineering and Data Science teams

Responsibilities

  • Lead the strategy and execution of enterprise targeting, decisioning, and data-driven capabilities.
  • Translate complex requirements into scalable product capabilities.
  • Partner closely with Engineering and Data Science teams to deliver resilient, modern, and future-ready platforms.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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