Sr. Manager, Process Engineering

CIBC•Toronto, ON

3d•Hybrid

About The Position

As a Process Engineering Senior Manager, you’ll manage end-to-end process and re-engineering projects and implement process improvements that enhance client experience and generate profitability. You’ll use your experience to guide key projects that improve processes that affect our clients. You’ll work closely with your team and guide the planning, development, and implementation of a process strategy that will build the bank of the future. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

Requirements

Experience in applying an improvement methodology.
Client-first approach.
Engage with purpose to find the right solutions.
Go the extra mile.
Bold and authentic leadership.
Passion for developing and coaching to bring out the best in people.
Experience leading diverse, high performing teams.
Ability to give meaning to data.
Enjoy investigating complex problems, and making sense of information.
Confident in ability to communicate detailed information in an impactful way.
Influence makes an impact.
Understand that relationships and networks are essential to success.
Inspire outcomes by making yourself heard.
Values matter.

Nice To Haves

Lean Six Sigma certification.

Responsibilities

Manage end-to-end process and re-engineering projects.
Implement process improvements that enhance client experience and generate profitability.
Guide key projects that improve processes that affect our clients.
Guide the planning, development, and implementation of a process strategy.
Set goals and motivate teams to achieve them.
Identify and remove barriers that slow or prevent the successful completion of project objectives.
Inspire change within the organization.
Mentor process engineers in different aspects of process engineering and other improvement methodologies.
Communicate clearly and concisely to partners in all levels of the organization.
Use various strategies to influence others and build support for process improvement recommendations.
Develop creative solutions and new ways of thinking about issues and opportunities.
Track project progress and guide projects to successful completion.
Provide management with project status updates, feedback and appropriate reporting on key process-focused objectives.