Sr. Manager, Pet Services Strategy

Petco

4d

About The Position

As the Senior Manager of Pet Services Strategy, you will play a critical part in shaping and executing strategic initiatives to drive operational excellence and growth across the Grooming & Dog Training business units. Your insights and leadership will be instrumental in enhancing the overall performance while ensuring the highest standards of pet care and customer & partner satisfaction.

Requirements

• Bachelor's degree in Business Administration, Management, Economics, or a related field (Master's degree preferred).
• 6- 8 years of experience in strategy, operations, management consulting, or related roles.
• Proven track record of leading strategic initiatives, process improvements, and cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Exceptional project management abilities, including planning, execution, and risk management.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency in using data analysis tools and software.
• Passion for the well-being of pets and alignment with Petco's mission.

Responsibilities

• Strategic Planning: Conduct data-driven analyses to identify insights and trends that inform decision-making and strategy formulation. Generate actionable recommendations based on market research, financial analysis, and operational data.
• Operational Excellence: Lead cross-functional teams to optimize operational processes, enhance efficiency, and reduce costs without compromising on quality. Establish key performance indicators (KPIs) to monitor and measure the effectiveness of operational initiatives. Implement best practices and standard operating procedures to ensure consistency and quality across all business operations.
• Change Management: Develop and execute change management strategies to ensure smooth implementation of process improvements across the organization. Collaborate with stakeholders to gain buy-in, communicate changes effectively, and manage any potential resistance to change. Monitor the impact of changes and make necessary adjustments to optimize outcomes.
• Project Management: Oversee the planning, execution, and monitoring of strategic projects from inception to completion. Collaborate with internal stakeholders to ensure project milestones are met and outcomes align with strategic objectives. Effectively manage project timelines, budgets, and resources to deliver results on time and within scope.
• Cross-functional Collaboration: Partner with Product, Marketing, Finance and Operations teams to ensure that strategic initiatives are effectively executed. Foster a collaborative environment to drive successful implementation
• Executive Reporting: Prepare and deliver clear and concise reports and presentations for senior leadership, outlining strategy updates, progress, and recommendations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees